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How long until they are found price-gouging people in certain demographics?
Somehow me think that AI will be used to increase prices where it can, but not the other way around
AI does calculation
...processing...
Done!
Answer = 0$
Oh good. Then it will know I'm too broke to fly.
ETA The real joy will be when someone charts prices and notices nonwhites are disproportionately overcharged, for which Delta will be responsible during the class action lawsuit.
And saying but the algo / AI did it will be as useful as saying but that's the fault of our sales people who get commissions.
And saying but the algo / AI did it
Sure, the algo did it. But someone chose to use it and continue using it.
That was my first thought. Even if the system does not know people’s protected class status, does not mean it cannot discriminate against them.
I’ve recently been looking at how Facebook’s advertising algorithm works, and it is a piece of pure fucking “the AI did it not us” evil. It can seek out all types of vulnerable people and target them on stuff that if a human salesperson did it you’d call them a sociopath.
Anorexic? Body confidence issues? Financial problems? Signs of susceptibility to fascist messaging? Here’s some paid messages from people who want your dollar. Seriously that whole place needs shutting down, it’s the worst thing to happen to humanity in recent history.
I think we should pay for airfare by the pound. Honestly.
Brb, shredding for my next holiday, hoping to book in featherweight class.
finally a decent reason to lose weight. longer life? pfft? have you seen this shit? and there's no amount of weight I can lose to look better lol.
Aren't there laws about this in that country? I seem to remember reading about that a while back.
laws? regulating a private company? thats ridiculous
There are SUPPOSED to be laws against it ... but will they enforce them?
Shit like this is just another reason that I won't fly. Fucking cunts.
I minimize air travel to the extent possible. Unfortunately I have non-local family so unless I choose to just not see them my choices are a bit limited.
But yeah, I don't fly for tourism or leisure.
Yeah, options are:
- 2-3 days driving
- 5? days on a train
- 4-5 hours on a plane
Oh, and the plane is very attractive price-wise.
you mean charge rich people more, poor people less or just charge desperate people more?
They left it until the very end of the article:
Early research on personalized pricing isn’t favorable for the consumer. Consumer Watchdog found that the best deals were offered to the wealthiest customers—with the worst deals given to the poorest people, who are least likely to have other options.
Yeah when I started travelling on a generous business expense account I found that it was increasingly the case that I didn’t even need to charge things to it. Things just start becoming fucking free when you’ve got money.
This is honestly surprising to me. Wouldn't they charge wealthy people more because they could just suck up the higher prices?
Of course.
Charge most more and a few the same. I doubt anyone will be getting charged less.
On the rare occasion I fly, I know I can get my long knees in a Delta plus seat. This restriction will definitely make my ticket go up with such an AI. It feels like it should be an accomodation but is more often a punishment.
Luigi Mangione, white courtesy phone. Luigi Mangione, white courtesy phone please.
Does the AI know that it would have to pay me to fly Delta? Has it been trained on that data?
Well then fuck delta.
Making sure you pay the absolute most possible for everything you buy. Welcome to tyranny capitalism. You will be charged a poor tax in the form of optimised pricing exploitation.
that's econ 101.
Also the poor should have not seemed desperate.
Econ 101 also states that a failed business stops existing. In reality, failed businesses are endlessly bailed out as "too big to fail" and they pay their executives bonuses with that bailout money while continuing to rip off customers along with the other one or two companies in the same industry that do the same.
I think i might just go live in the woods.
I have predicted this for a while now. As this will take effect, the airline no longer have responsibility for what sets the prices. The AI could for instance become very racist, driving prices through the roof for colored people if it somehow determines that well-paying racist customers will pay more to fly with only white people. Several scenarios like that could unfold, and since LLMs are basically impossible to get the source values for their decissions, no one can be held responsible for such choices.
Oh, and I'm sure the data from 23andMe will be abused soon to ensure that only healthy people get good prices. The personal data which "didn't matter that we shared" is about to unfold.
I haven’t seen inside their system but the chances of it being an LLM are close to zero, least of all because LLMs are notoriously unreliable at calculating numbers. It’s far more likely that they’re saying “AI” because shareholders, and it’s actually something closer to traditional ML.
I have an idea for a business: a browser with vpn. the catch is that the vpn connects to the poorest areas of the country you live in, and the browser reports your machine as the most crappy thing that can browse the web - which should result in low, low prices everywhere!
the catch is that the vpn connects to the poorest areas of the country you live in
A common mistake.
You're going to get a worse deal if the airline thinks you're not going to be a repeat customer or part of a larger network of frequent fliers. The customers who get the best deals are the ones that airlines believe they will be able to collect money from routinely. If they have you pegged as someone who will only ever buy a ticket once or twice in their lives, they're going to try and sell you the worst possible seat at the highest possible price.
What you can expect as a poor buyer is debt-financing, bait-and-switch, and the worst kind of economy service at the highest marginal price point. Budget airline travel is miserable and AI isn't going to make the experience any better.
How the fuck is this legal, if true?
The better question, as with most of modern day runaway capitalism, is "WHY isn't this illegal?!"
The answer is always neoliberal free market ideology.