this post was submitted on 11 Apr 2026
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In short, a kid made a Discord account at age 12, lied about her age and said she was 18. The kid at age 13 clicked a scam link claiming to be Discord support and lost access to her account. Scammer asked for parents bank account details which is how the dad became aware. Dad tried to report the issue to Discord, but had to go through an AI support bot that kept closing the ticket. Dad spoke with someone named “Molly” that was possibly a human and explained that his daughter’s account had a lot of underage friends tied to the account that could be at risk. “Molly” said they’d have to open a ticket from within the app, which they no longer had access to because his daughter never set up 2FA.

Discord didn’t actually do anything about this until Ars stepped in. After regaining access to the account the daughter found 2 friends fell for the scam. Discord later banned the account for violating the TOS when lying about her age and stated they would only restore the account if they shared a photo of the kid along with a copy of her birth certificate or passport. The father gave in and complied so she didn’t lose access to her friends.

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[–] rumba@lemmy.zip 35 points 6 days ago (2 children)

Ditch Discord. If your friends after all these years haven't set up OOB contact, they're not friends.

[–] rami@ani.social 5 points 6 days ago (3 children)
[–] SomethingWentWrong@lemmy.ca 16 points 6 days ago

Out of Band - in this case some form of contact outside of Discord.

[–] LaggyKar@programming.dev 7 points 6 days ago

Out-of-band, I think. I.e. some other means of communication that doesn't go via the same route they normally use.

[–] bfg9k@lemmy.world 5 points 6 days ago

Out Of Band, i.e. an alternate method to communicate that is separate to the normal method

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[–] HertzDentalBar@lemmy.blahaj.zone 32 points 6 days ago (3 children)

I'd of told my kid they are SOL and to learn from their fuck up. Go make a new account kiddo, ask your friends for their discords when you go back to class.

[–] otp@sh.itjust.works 12 points 6 days ago (5 children)

I'd of told my kid

What does it mean to "of tell" someone something?

[–] zorblitz@programming.dev 11 points 6 days ago (5 children)

They meant "I'd have" and not "I'd of"

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[–] ItsMeSpez@lemmy.world 7 points 6 days ago

None of the other explanations have actually given you the real contraction that the above user is employing phonetically: "I'd've" -> "I would have"

[–] blockheadjt@sh.itjust.works 7 points 6 days ago (1 children)

It means they never went back to class themselves

[–] otp@sh.itjust.works 1 points 3 days ago

Hah! This is the best answer, lol

i'dve told em <- i can hear the local accent in it lol

[–] Triasha@lemmy.world 5 points 6 days ago (1 children)

It's short for "I would have told my kid"

[–] otp@sh.itjust.works 1 points 3 days ago (1 children)

Probably, but "of" is not short for "have"

[–] Triasha@lemmy.world 1 points 3 days ago (1 children)

That depends on your accent.

[–] otp@sh.itjust.works 1 points 2 days ago (1 children)

I don't think "of" has anything to do with an accent.

They're probably thinking of 've (as in "Would've"). That's not the same as "of".

[–] Triasha@lemmy.world 1 points 2 days ago (1 children)

It means "have" would have. It's pronounced of. "Would of"

The f can be dropped. Woulda. "I woulda got it done"

[–] otp@sh.itjust.works 1 points 9 hours ago

Spelling it "would of" is like spelling "Hello" as "Hell Oh"

[–] Bad_Ideas_In_Bulk@lemmy.world 8 points 6 days ago (3 children)

People make real friends online. Who they don't know in person. You'd be telling your child to toughen up and get new friends.

[–] Badargel@thelemmy.club 12 points 6 days ago (3 children)

Ever had to move when you were a kid? Kids have to make new friends all the time. So do adults. Being forced to make new friends because of your own mistakes is part of life. You talk about it like it’s abuse.

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Yes, because welcome to the internet. This is what we used to deal with.

[–] architect@thelemmy.club 2 points 6 days ago

Now what’s wrong with that? 30+ years online and it’s a problem all of a sudden?

[–] zbyte64@awful.systems 3 points 6 days ago* (last edited 6 days ago) (2 children)

Amazing parenting to let them hurt themselves and their friends because you couldn't educate them well enough to avoid a scam.

Edit: I am not saying the parent should have educated the child better, I am just saying when you go down this path of "well you should have known better" then the responsibility is on the parents to teach the kids better.

[–] Robust_Mirror@aussie.zone 4 points 6 days ago (1 children)

Well our parents were/are mostly tech illiterate, were they also bad parents because they couldn't educate us on it? The new generation have 100x the ability to self educate than we did as well.

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It's not about education, it's often something you need to learn the hard way. It's way too easy to be distracted or busy and hit a bad link. Losing access to a discord account hardly counts as hurt, unless it's linked to bank stuff.

[–] FalschgeldFurkan@lemmy.world 15 points 6 days ago (1 children)

but had to go through an AI support bot that kept closing the ticket

In general, that practice is absolutely disrespectful towards customers and should be met with complete rejection

[–] Pyr_Pressure@lemmy.ca 11 points 6 days ago (1 children)

Any company using AI support is absolutely fucked in the head imo. It's absolute dogshit.

I had a phone company where I had to call to add a new sim to my account because my previous phone was stolen and the fucking AI says "we have sent you a link via text or how to add a sim. Thank you, good bye." And it fucking hung up on me.

I didn't have the phone to get the text because it had been stolen!

[–] Greg@lemmy.ca 1 points 4 days ago

To be fair, when AI assisted support it's done well you don't even notice. Don't get me wrong, 99% of support chatbots are useless, lazily implemented, awful to deal with, and just waste human time. Companies should focus on good support, the specific tooling is irrelevant. I've dealt with support humans that act like robots and robots that quickly escalate my issue to a human that can solve my problem.

[–] ItsMeSpez@lemmy.world 8 points 6 days ago (4 children)

How is this news? Kid got pwned; it's a learning experience to lose your account because you clicked on an untrusted link. Discord sucks, and their support sucks, but I don't think they did anything wrong here beyond that.

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