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Ew, sounds like a great reason to not buy any Square Enix games...
Not even from an ethically standpoint. Color me shocked if these games are like, playable
Exactly, as I don't expect QA done by something that can't think or feel to know what actually needs to be fixed. AI is a hallucination engine that just agrees rather than points out issues, in some cases it might call attention to non-issues and let critical bugs slip by. The ethical issues are still significant and play into the reason why I would refuse to buy any more Square Enix games going forward. I don't trust them to walk this back, they are high on the AI lie. Human made games with humans handling the QA are the only games that I want.
Exactly, as I don’t expect QA done by something that can’t think or feel to know what actually needs to be fixed
That is a very small part of QA's responsibility. Mostly it is about testing and identifying bugs that get triaged by management. The person running the tests is NOT responsible for deciding what can and can't ship.
And, in that regard... this is actually a REALLY good use of "AI" (not so much generative). Imagine something like the old "A star algorithm plays mario" where it is about finding different paths to accomplish the same goal (e.g. a quest) and immediately having a lot of exactly what steps led to the anomaly for the purposes of building a reproducer.
Which actually DOES feel like a really good use case.... at the cost of massive computational costs (so.. "AI").
That said: it also has all of the usual labor implications. But from a purely technical "make the best games" standpoint? Managers overseeing a rack that is running through the games 24/7 for bugs that they can then review and prioritize seems like a REALLY good move.
I would initially tap the breaks on this, if for no other reason than "AI doing Q&A" reads more like corporate buzzwords than material policy. Big software developers should already have much of their Q&A automated, at least at the base layer. Further automating Q&A is generally a better business practice, as it helps catch more bugs in the Dev/Test cycle sooner.
Then consider that Q&A work by end users is historically a miserable and soul-sucking job. Converting those roles to debuggers and active devs does a lot for both the business and the workforce. When compared to "AI is doing the art" this is night-and-day, the very definition of the "Getting rid of the jobs people hate so they can do the work they love" that AI was supposed to deliver.
Finally, I'm forced to drag out the old "95% of AI implementations fail" statistic. Far more worried that they're going to implement a model that costs a fortune and delivers mediocre results than that they'll implement an AI driven round of end-user testing.
Turning Q&A over to the Roomba AI to find corners of the setting that snag the user would be Gud Aktuly.
Converting those roles to debuggers and active devs does a lot for both the business and the workforce.
Hahahahaha… on wait you’re serious. Let me laugh even harder.
They’re just gonna lay them off.
The repetition of "Q&A" reads like this comment was also outsourced to AI.
I was going to say, this is one job that actually makes sense to automate. I don’t know any QA testers personally, but I’ve heard plenty of accounts of them absolutely hating their jobs and getting laid off after the time crunch anyway.
That's a stupid idea. You're not supposed to QA or debug games. You just release it, customers report bugs, and then you promise to fix the bugs in the next patch (but don't).
No better testing than in production.
Or do the Bethesda thing and let people playtest their slop and fix it for free.
Literally not how any of this works. You don't let AI check your work, at best you use AI and check it's work, and at worst you have to do everything by hand anyway.
You don’t let AI check your work
From a game dev perspective, user ~~Q&A~~ QA is often annoying and repetitive labor. Endlessly criss-crossing terran hitting different buttons to make sure you don't snag a corner or click objects in a sequence that triggers a state freeze. Hooking a PS controller to Roomba logic and having a digital tool rapidly rerun routes and explore button combos over and over, looking for failed states, is significantly better for you than hoping an overworked team of dummy players can recreate the failed state by tripping into it manually.
There's plenty of room for sophisticated automation without any need to involve AI.
Not all AI is generative.
So Square Enix is demanding OpenAI stop using their content, but is 100% okay using AI built off stolen content to make more money themselves
As a developer, it bothers me that my code is being used to train AI that Square Enix is using while trying to deny anyone else the ability to use their work
I could go either way on whether or not AI should be able to train on available data, but no one should get to have it both ways
QA annnnd Debugging?
LLMs have a much better chance at succesfuly replacing whoever said that.
Well, good luck with that. Software development is a shit show already anyway. You can find me in my Gardening business in 2027.
Good Luck. When the economy finally bottoms out the first budget to go is always the gardening budget.
You can find me in my plumbing business in 2028.
I deal with shit daily so it's what we in biz call a horizontal promotion.
Market gardening isn't so bad, people gotta eat. But yeah, if you're cutting lawns you're going to suffer when the economy shits the bed.
Square Enix actually has a pretty sick automated QA already. There's a cool talk about how they did that for FFVII remake in GDC vault, and I highly recommend watching it, if you're at all interested in QA.
It has nothing to do with AI, it's just plain old automation, but they solve most of the issues you get with making automated tests in non-discrete 3D playspace and they do that in a pretty solid way. It's definitely something I'd love to have implemented in the games I'm working on, as someone who worked in QA and now works in development. Being able to have mostly reliable way how to smoke-test levels for basic gameplay without having to torture QA to run the test-case again is good, and allows QA to focus on something else - but the tools also need oversight, so it's not really a job lost. In summary - I think the talk is cool tech and worth the watch.
However, I don't think AI will help in this regard, and something as unreliable and random as AI models are not a good fit for this job. You want to have deterministic testcases that you can quanitfy, and if something doesn't match have an actual human to look at why. AI also probably won't be able to find clever corner-cases and bugs that need human ingenuity.
Fuck AI, I kind of hope this is just a marketing talk and they are actually just improving the (deterministic) tools they already have (which actually are AI by definition, since they also do level exploration on top of recorded inputs), and they are calling it an "AI" to satisfy investors/management without actually slapping a glorified chat-bot into the tech for no reason.
I’m just shocked any publisher is still doing QA at all, with the state AAA games release in these days.
That's why they want 70% QA from AI. Because right now their games are only 10% QA tested.
I hope they put out the last FF VII remake part before that, so i can finally start playing them all! I don't care what they want to waste their money on afterwards lol
Realistic goal considering they already do so little QA.
Not buying their next game it will be a nightmare
Was gonna make a post with this article but this is related so I'll drop it here instead.
"Square Enix is laying off more developers in the UK and US as it refocuses on Japan The publisher has expressed interest in replacing development roles with AI"
Square Enix exec doesn't know what QA and Debugging entail.
"Well it works for unit testing, so just extend that out to all testing! Problem solved!" -Senior Management, probably
Who am I kidding. They have no idea what unit testing is.
And I thought I had no more disappointment left to allocate
It's just that you've reached your free quota, further disappointments will be charged 0.0937 emotional stability per hour
Considering how the open source community is being inundated with low-quality bug reports filed using AI, I don't have much faith in the tech reviewing code, let alone writing it correctly.
Could it be a useful aid? Sure, but 70% of your reviewing is a pie-in-the-sky pipe dream. AI just isn't ready for this level of responsibility in any organization.
Frankly, this is good news. Whoever buys the rights to kingdom hearts in 3 years when the company falls apart might manage to create an intelligible storyline.
it's a bit late in the game to be making idiotic claims but I guess the default state for corpos is being out of touch
They jumped on the NFT bandwagon a couple years ago, too. Did they not learn anything from that?
Chrono Trigger remake, first all AI development, because we live in the bad timeline.
It's your funeral
Be prepared for Square Enix games to fail even EA's QA standards in the near future 😅
Their games going to be shit 🤣
Oh. Gross.
So.. no more SE games for me. Not a huge loss to be honest.
So their games will cost 70% less right?
Hmm. While I don't know what their QA workflow is, my own experience is that working with QA people to design a QA procedure for a given feature tends to require familiarity with the feature in the context of real-world knowledge and possible problems, and that human-validating a feature isn't usually something done at massive scale, where you'd get a lot of benefit from heavy automation.
It's possible that one might be able to use LLMs to help write test code
reliability and security considerations there are normally less-critical than in front-line code. Worst case is getting a false positive, and if you can get more test cases covered, I imagine that might pay off.
Square does an MMO, among their other stuff. If they can train a model to produce AI-driven characters that act sufficiently like human players, where they can theoretically log training data from human players, that might be sufficient to populate an MMO "experimental" deployment so that they can see if anything breaks prior to moving code to production.
“Because I would love to be able to start up 10,000 instances of a game in the cloud, so there’s 10,000 copies of the game running, deploy an AI bot to spend all night testing that game, then in the morning we get a report. Because that would be transformational.”
I think that the problem is that you're likely going to need more-advanced AI than an LLM, if you want them to just explore and try out new features.
One former Respawn employee who worked in a senior QA role told Business Insider that he believes one of the reasons he was among 100 colleagues laid off this past spring is because AI was reviewing and summarising feedback from play testers, a job he usually did.
We can do a reasonable job of summarizing human language with LLMs today. I think that that might be a viable application.
From a tech POV, that makes a lot of sense. Use AI to find the needle in the haystack. Then let a person validate. That's probably one of the better uses for it. Although I don't love AI for any of the broad reasons to not like AI.
Lol. Good luck!