this post was submitted on 31 Jan 2025
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submitted 2 months ago* (last edited 2 months ago) by [email protected] to c/[email protected]
 
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[–] [email protected] 27 points 2 months ago (3 children)

I don't understand how the heck Bunnings manages to have so much public good will.

It's a total monopoly that has run all of it's competition out of business and over the past 20 years has become progressively shitter at customer service.

I miss other hardware stores 😔

[–] [email protected] 4 points 2 months ago (1 children)
[–] [email protected] 3 points 2 months ago

@mativity @Joshi @shinyrat yup, Mitre 10 and Home Hardware are both still around (now the same company that also owns Total Tools). Also, a Bowen’s building supplies opened up in the old Bunnings nearby after they moved out to an even bigger store.

[–] [email protected] 1 points 2 months ago* (last edited 2 months ago) (1 children)

I don’t understand how the heck Bunnings manages to have so much public good will.

For me:

I go into giant warehouse size of small city

find what i want, price is decent

i go through self checkout and leave

👍

everytime I've been has been fine? except when I look for a small widget that has 10 in stock on the website but there's none on the shelf because scumbags have stolen them all but 99% of the time it's fine

[–] [email protected] 4 points 2 months ago

It is fine, unless you want a brand that doesn't have a deal with Bunnings, or unless you want garden furniture that is remotely durable, or unless you want some advice from someone who has experience in hardware.

Back when Bunnings was one of several large chains and small local hardwares were much more common it was easy, even Bunnings was made better by the competition. Monopolies are bad for consumers.

[–] [email protected] 18 points 2 months ago (2 children)

They got fuckin face recognition bs tracking u tho.

[–] [email protected] 8 points 2 months ago

Damn that's kinda creepy

[–] [email protected] 4 points 2 months ago* (last edited 2 months ago)

love me games love me Bickie tin God bless 🥲

[–] [email protected] 1 points 2 months ago

Ha! Accurate.