this post was submitted on 30 Dec 2025
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[–] AwesomeLowlander@sh.itjust.works 95 points 22 hours ago (4 children)

This is a problem for somebody reviewing phones, but how much of a problem is it actually for the average user who will change phones once every few years? And will probably be doing so at a phone store where they can support it.

[–] Zoldyck@lemmy.world 61 points 21 hours ago (3 children)

I haven't been to a phone store in 15 years

[–] djdarren@piefed.social 1 points 6 hours ago

Last time I went into a store was 3 years ago, specifically looking for an iPhone 13 mini as an upgrade to my iPhone XR. They didn't have any in stock, attempted to sell me a few different, more expensive devices, then just told me to try online.

Ended up going with a different provider.

[–] Wigglesworth@retrolemmy.com 43 points 20 hours ago (2 children)

for the average user

points at Lineage boot logo

not you

[–] LedgeDrop@lemmy.zip 13 points 18 hours ago (1 children)

Speaking of Lineage...

I wonder, how long will it be before you're not "allowed" to install esims on phones with custom firmware?

Either due to the esim application not installing/running on modified firmware, or the phone will just not allow it.

[–] Wigglesworth@retrolemmy.com 7 points 17 hours ago (2 children)

If that stops Lineage from being practical on that phone, then fuck that phone in particular.

If eventually, that is every phone, then grab a hotspot and get tethering.

[–] LedgeDrop@lemmy.zip 7 points 11 hours ago

We are well on our way. The EU is holding the manufacturer liable if a cellphone radio is "modded", thus manufacturers are blocking the ability to unlock bootloaders.

If eventually, that is every phone, then grab a hotspot and get tethering.

I did have a chuckle at the thought of having a cellphone for your (modded) cellphone... but then I thought about it: "meh, yeah... it's not a bad idea. I'd do it."

[–] sarmale@lemmy.zip 3 points 13 hours ago

Well then goal achieved, custom roms will be even harder to use, and from when I've seen I've got every reason to belive that every phone will get to that point.

[–] mjr@infosec.pub 9 points 19 hours ago (1 children)

In most countries, getting a phone in a store is something done only by people happy to pay lots extra for a little human help, surely? The average user now signs up online and gets a phone in the mailbox.

[–] Wigglesworth@retrolemmy.com 7 points 17 hours ago (1 children)

If I asked my mom for her SIM card, she'd ask for her purse so she could attempt to find a credit card that doesn't exist.

She has no idea how a phone works in any capacity. I'm not being insulting about it, I am informing you of blatant and honest truth.

My cousins, people my age are a hard maybe, I know two family members who went in-store recently. They treat their phones like cars. They use them and that's as deep as it goes.

[–] mjr@infosec.pub 0 points 13 hours ago

That's not so informative without any idea of your age and thereby the ages of your examples.

Many of them could still follow the assembly/card insertion instruction sheet with pictures that comes in the mail from the phone company, even without knowing which part is called a SIM.

And maybe your area's phone stores aren't as notorious for overcharging as the UK's.

[–] Rai@lemmy.dbzer0.com 2 points 12 hours ago

I go to a phone store every time I get a new phone!

checks when my last phone was bought… 2018

I go to a phone store every six or seven years!

[–] phutatorius@lemmy.zip 24 points 18 hours ago (3 children)

Those of us who swap SIMs when travelling are also affected. I travel outside my country several times a year and must say that eSIMs sound like a good idea until you actually deal with them. Spending vacation time debugging an eSIM is an annoying distraction.

[–] AwesomeLowlander@sh.itjust.works 13 points 18 hours ago (2 children)

Can't your phone store multiple esims? I thought that was actually one of the selling points of the stuff.

[–] tetris11@feddit.uk 7 points 18 hours ago* (last edited 18 hours ago) (1 children)

It's a software implementation though, so if you have a rooted phone or use another Android OS, you have limited options in apps that implement eSim for you.

OpenEUICC is a good one, but sometimes requires magisk modules to work.

I remember it took me half a day of fiddling to get my eSim working under Lineage.

People forget that your phone supporting "feature X" means that even though it has all the hardware to do X, it still needs to software, which might not be part of the devicetree.

For example paying for items with your phone's NFC does not happen because of NFC capability. There are no open source solutions to Google Pay. It's an agreement brokered between Google and Banks that allow the bankcard to be "cloned" and used via NFC, not the NFC doing any cloning of your actual bankcard

[–] Anivia@feddit.org 9 points 17 hours ago (2 children)

That's not a problem with eSims, that's just a problem with your custom ROM not shipping with absolutely basic functionality

[–] mjr@infosec.pub 5 points 13 hours ago

Much more likely to be the phone vendor not releasing this "absolutely basic functionality" to customisers. Some vendors hate their customers having freedoms.

[–] tetris11@feddit.uk 3 points 17 hours ago

I don't think it was a basic problem, but something to do with vendor's implementation of it not being in the device tree and so it could not just be copied over as a binary blob

[–] frank@sopuli.xyz 3 points 18 hours ago

It can, but both my Fairphone and old pixel could have a physical sim and an eSIM. I daily drive both with my old US number and my current EU number. Can't have two active eSIM cards at once though

[–] iopq@lemmy.world 4 points 15 hours ago

I buy eSIMs every two months when I travel. I only had issues when I fucked it up by deleting one myself. I'm on eSIM like 20

[–] stoy@lemmy.zip 26 points 20 hours ago (2 children)

It is also a problem for us IT guys, when we need to migrate users from one phone to another it is super annoying to deal with eSIMs

[–] dogdeanafternoon@lemmy.ca 4 points 15 hours ago

That’s odd, I just swapped phones. Old phone was eSIM, it literally couldn’t have been easier.

I think it's just highlighted by someone doing it regularly, it'll happen the same % of times when someone else does it, maybe more since they don't know the process.

I also don't know how many people change phones in a store, I never have, but I'm not average. And even then, maybe a carrier store can help you, but I doubt the generic shop or branded supermarket can offer much support for an issue with a carrier.