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united healthcare looked at bob kelso and was like this guy is the hero of the series.
Bob actually tried to milk the insurance companies for money, IIRC. He wasn't entirely a monster, but definitely had no chill.
he definitely mellowed out as the series went on though in the first episode he did come up with
Was Bob actually denying the claims, or just passing the buck to the lawyer character? Can't remember his name.
Edit: Ted! No wonder I didn't remember that. They barely ever actually said his name.
Bob wasn't denying anything.
He just wanted the people who were getting treatment to have insurance so the hospital can get paid.
In this context, I'm sure if someone was denied coverage, his attitude on it would be the same as his attitude on people who are not insured.
AFAIK he would have had no say on whether someone was denied coverage. He did however, have a say on whether they were denied care. His professional attitude about that was "show them the door" but that policy was rarely ever actually enforced, and the few times it was, he complained that everyone did what he was telling them to.
TED: https://www.youtube.com/watch?v=cZR0r7VsUR8