Technology

By 2012 — one year after joining Facebook — Wynn-Williams had ample evidence of the platform's role in enabling violence and harm upon its users, and state-sanctioned digital repression, yet her memoir neither mentions these events nor the repeated warnings to her team from civil society groups in Asia before the situation escalated... In recounting events, the author glosses over her own indifference to repeated warnings from policymakers, civil society, and internal teams outside the U.S. that ultimately led to serious harm to communities.

She briefly mentions how Facebook's local staff was held at gunpoint to give access to data or remove content in various countries — something that had been happening since as early as 2012. Yet, she failed to grasp the gravity of these risks until the possibility of her facing jail time arises in South Korea — or even more starkly in March 2016, when Facebook's vice president for Latin America, Diego Dzodan, was arrested in Brazil. Her delayed reckoning underscores how Facebook's leadership remains largely detached from real-world consequences of their decisions until they become impossible to ignore.

Perhaps because everyone wants to be a hero of their own story, Wynn-Williams frames her opposition to leadership decisions as isolated; in reality, powerful resistance had long existed within what Wynn-Williams describes as Facebook's "lower-level employees."