Never buy Hisense, got it.
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Relatedly, Hisense also forces updates and disables use of the TV if you do not accept the update (via a full screen non-cancelable prompt).
I learned this the hard way after Hisense broke my TV via an update that I didn't want and then refused to fix it even after 6 months of escalations and emails.
They’re not alone, either. I had to downgrade my Visio just to use the features that it shipped with. I’m sure this is illegal, but no one cares unless you’re rich.
I outright told them it's illegal, since they are unilaterally altering the terms of any T&C agreements when we started using the TV and materially interfering with our ownership and use of the TV we purchased. They didn't care. I then sent it to our state attorney general and nothing happened.
You can likely sue them in small claims court. Many states let you file for a couple hundred dollars and will give you 3x damages if you win.
The most likely outcome is they settle when the court date approaches or dont show and you win hy default.
I know they're different manufacturers, but TCL tried this shit and I just factory reset and never setup the Internet on it. I use an android TV box for the smarts.
Unfortunately the firmware was the issue, not just OS software. So factory-resetting didn't help us. But yeah, that definitely radicalized me to the "never connect it to the internet" camp for future TVs.
I got a TCL last year and it wouldn't let me use the TV until I set up the internet. After 4 factory resets I figured out how to put it in store demo mode, and plugged in a separate streaming device that connects to the internet. Now I realize I could have connected the TV to the internet and then blocked it at the network level.


I'd like to let people know that Sceptre still makes dumb tvs and they're pretty good.
There's literally no reason to buy a smart TV so long as TV's have multiple HDMI inputs.
I use the 4k ONN box which can play files off the high seas... i mean USB.
This future fucking sucks
This is the cyberpunk future that the 80s kids were so hyped for.
If anyone remembers the cyberpunk 80s TV show Max Headroom, then they know that TV was everywhere all the time in that universe. There was a scene in one episode where the police enter a suspect’s home and discover that she had an off switch on her TV. The cops react in shock to the fact, and one of them says “She’ll get twenty years for that.”
This universe also had "blipverts" which were a type of ad (advert..advertisement) that directly accessed your brain's motivation to get you to buy something. The only problem was that blipverts also had a high chance of killing the people that watched it.
This was a TV show from almost 40 years ago now and it looks like these would be the things that are coming in the next few years from now.
changing the TV's DNS servers or disconnecting it from the internet entirely.
Chiming in as an Australian budget VIDAA owner.
I spotted that this TV attempts to query 8.8.8.8, regardless of your DNS settings. I implemented a port 53 (DNS) redirect so those queries get resolved by my local server.
I also figured out which servers are serving up ads/tracking. I fired an email to Pete and got them added to his list. You're welcome. I'm guessing a pi-hole would work with it.
https://pgl.yoyo.org/adservers/serverlist.php
I didn't install the latest update, and probably never will. My TV contacts the unruly ACR servers, but the later firmware probably contacts nexxen.
Don't let your TV be on the internet.
I have a HiSense TV and use ADB AppControl to disable/remove the telemetry or forced updates, and Projectivy Launcher to get a home screen/launcher that doesn't show ads. Both are free and work really well. I don't see trash on my homescreen anymore.
What if it's VIDAA?
What's that?
The non-Android Linux OS Hisense and Toshiba ship their TVs with in most of the world.
IF YOU BUY ANY TV, DO NOT CONNECT IT TO THE INTERNET.
Televisions were never meant to be smart devices. There's no reason your screen should have software of its own. That would be like your face having a mind of its own.
Ummm,
Cell modems are getting cheaper and cheaper, it's only a matter of time before cheap smart TVs will flood the market with always-on telemetry and intrusive personalized ads.
Okay, so strike Hisense products from the list of brand I'll ever buy from
The list is getting pretty big.
This is why, for years, I've been trying to point out that "if you don't like it, just don't buy it" isn't good enough. Boycotts aren't enough; we have to force the law to change to prohibit the abusive corporate behavior.
How hard is it for companies to just make a good screen screen with the necessary ports any nothing else.
We are all losing our minds.
It's textbook rent-seeking behavior. They discount the TV $201 to undercut someone else, and make up the difference selling the ads over the life of the TV.
This is how SO many things work, it's only surprising that it's taken this long. If you watch YT on this fancy TV, you're getting the same thing.
I'm feeling a lot less crazy having my strict rule on AV equipment:
It should work out the box without connecting to the internet, and it shouldn't be connected without a damned good reason.
To the point that I insisted on setting up the PS5 and playing a game on it before connecting, just to be sure.
I have a Hisense that I bought late last year and have never connected it to the internet (I stream everything through my PS5) and boyhowdy does that TV take every chance it gets to let me know I'm not connected lol
i wish people were less tolerating about this shit. most likely users of those tvs will grumble a little at first and then just accept and eventually disparage anyone for speaking against it.
people should get way more angry about this publicly.
just think about how things used to be 50 or 100 years ago. Having a huge scandal could actually end someones career or put down a company. Now there is nothing shitty people and companies can't do because everyone is so apathetic they wouldnt care if they themselves are the victim.
I got a Hisense tv in November and never connected it to the internet. Now I am extremely pleased that I never connected it.
I have never connected a TV to the Internet. I do have a smart TV but I just use it for my computer.
They can’t force me if I don’t connect it to the internet
I can imagine future TVs refusing to work without an always-on internet connection.
I can imagine them shipping TVs with built in cellular data just for ads
I had a 65" Hisense TV for just over a year, and a firmware update bricked it. It was stone dead, and Hisense wouldn't even try to repair it. So I spent a little extra money and got a Samsung instead. And once it was set up, I turned off its wifi...just in case.
Hisense can eat a bag o' dicks.
"Brand denies wrongdoing"
Of course. "Use is consent to the user agreement."
They could get you to swear eternal fealty to Lord Xenu, Alien God of the Universe in the user agreement that you consent to by connecting the TV to the internet.