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This CEO laid off nearly 80% of his staff because they refused to adopt AI fast enough. 2 years later, he says he’d do it again (fortune.com)

submitted 2 days ago* (last edited 2 days ago) by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world

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“Every single Monday was called ‘AI Monday,’” Vaughan said, with his mandate for staff that they could work only on AI. “You couldn’t have customer calls; you couldn’t work on budgets; you had to only work on AI projects.” He said this happened across the board, not just for tech workers, but also for sales, marketing, and everybody else at IgniteTech. “That culture needed to be built. That was the key.”

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[–] dipcart@lemmy.world 51 points 2 days ago (4 children)

Very interesting. I appreciate the additional information. Saying its for AI but moving it to overseas contractors instead of actually moving it to AI that is actually overseas contractors (like that one AI company that was outed as being 700 Indian developers) is honestly kinda funny. AI is enshittification given form, I suppose.

[–] Norrdec@lemmy.world 47 points 2 days ago

Because AI is Actualy Indians :)

[–] Tollana1234567@lemmy.today 2 points 1 day ago

and The indians ones might not be as good as the one in the states, so they are getting a much lower quality of product overall.

[–] anamethatisnt@sopuli.xyz 16 points 2 days ago

I mean they have added a chatbot to their website and I'm sure they have replaced overseas first line support in many products with chatbots as well to encourage their customers to give up on getting support (and ensure that the customers that prevails and get sent to a human coworker are sufficiently pissed off).

[–] Klox@lemmy.world 5 points 2 days ago* (last edited 2 days ago)

The AI part is that the drug riddled CEO asked AI leading questions. The AI wholeheartedly agreed the company should speed run late stage capitalism. What more confirmation is needed that AI is the future?