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It's wild that these cloud providers were seen as a one-way stop to ensure reliability, only to make them a universal single point of failure.
But if everyone else is down too, you don't look so bad 🧠
No one ever got fired for buying IBM.
Yes but now it is nobody ever got fired for buying Cisco.
One of our client support people told an angry client to open a Jira with urgent priority and we'd get right on it.
... the client support person knew full well that Jira was down too : D
At least, I think they knew. Either way, not shit we could do about it for that particular region until AWS fixed things.
It is still a logical argument, especially for smaller shops. I mean, you can (as self-hosters know) set up automatic backups, failover systems, and all that, but it takes significant time & resources. Redundant internet connectivity? Redundant power delivery? Spare capacity to handle a 10x demand spike? Those are big expenses for small, even mid-sized business. No one really cares if your dentist's office is offline for a day, even if they have to cancel appointments because they can't process payments or records.
Meanwhile, theoretically, reliability is such a core function of cloud providers that they should pay for experts' experts and platinum standard infrastructure. It makes any problem they do have newsworthy.
I mean,it seems silly for orgs as big and internet-centric as Fortnite, Zoom, or forturne-500 bank to outsource their internet, and maybe this will be a lesson for them.
It's also silly for the orgs to not have geographic redundancy.
No it's not. It's very expensive to run and there are a lot of edge cases. It's much easier to have regional redundancy for a fraction of the cost.
The organizations they were talking about and I was referring to have a global presence
Plus, it's not significantly more expensive to have a cold standby in a different geographic location in AWS.
They zigged when we all zagged.
Decentralisation has always been the answer.
If it's not a region failure, it's someone pushing untested slop into the devops pipeline and vaping a network config. So very fired.
Apparently it was DNS. It’s always DNS…
yeah, so many things now use AWS in some way. So when AWS has a cold, the internet shivers
Well companies use not for relibibut to outsource responsibility. Even a medium sized company treated Windows like a subscription for many many years. People have been emailing files to themself since the start of email.
For companies moving everything to msa or aws just was the next step and didn't change day to operations
People also tend to forget all the compliance issues that can come around hosting content, and using someone with expertise in that can reduce a very large burden. It's not something that would hit every industry, but it does hit many.
sidekicks in '09. had so many users here affected.
never again.
A single point of failure you pay them for.