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this post was submitted on 28 Mar 2025
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I am genuinely having a hard time with my Gen Z employee. I have to go through everything step by step each time and it just seems like nothing sticks. I even create documentation for him and he just can't follow it fully.
I'm truly baffled and any advice is welcome.
Have you tried video tutorials? I have noticed that a lot of younger people are more likely to look up tutorials on YouTube than written ones.
As a GenXer, I'm kind of horrified by how much of the "how-to" universe is shifting from written instructions to video.
(No, I don't want a video tutorial for how to knit a scarf. I want a normal pattern. Am I so out of touch? No, it’s the children who are wrong.)
Seriously, though, the next time you go through something with this employee, use a screen recorder to capture the process and then share the recording with him. Maybe it will help.
I also don't want a video because I can READ a helluva lot faster than it takes to watch a video.
I can also reference back to WRITTEN information much faster. Everything about shifting from written medium to video is about commodifying content, rather than a better exchange of information. And it sucks.
I agree with you one hundred percent.
But I also know a decent amount about the failure of literacy education in the US in the past 20+ years, so I'm not surprised that many people in the younger generations prefer video. For too many of them, reading is a chore.
Hell, I know plenty of people in my own generation who will tell you they haven't read a novel since high school like it's a point of pride.