Lemmy.ca Support / Questions

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Time outs (lemmy.ca)

submitted 11 months ago* (last edited 10 months ago) by GlassHalfHopeful@lemmy.ca to c/lemmy_ca_support@lemmy.ca

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Ever since things came back up after the Jan 5th outage, I've started to encounter regular timeouts. I will scroll past a couple dozen number posts and then it will stop as of there are no more. Within a few seconds, the application produces a time out error.

I use Boost for Lemmy as my client, but I'm not convinced that the issue is the app since switching my instance allows me to continue scrolling without a problem. And to be clear, prior to January 5th, I've never experienced a timeout in the app.

I'm curious if I'm the only one experiencing timeouts on Lemmy.ca. If so, then I'm curious if the admins are aware of any issue.

[10 Feb 2025 Update: After Lemmy.ca was updated to 0.19.9, cloudflare account changed, and their hardware infrastructure replaced... everything has started functioning normally again. I can't say what the cause was yet, but the WebUI and any connected app is scrolling through feeds without any timeouts now. 💯]

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[–] GlassHalfHopeful@lemmy.ca 1 points 11 months ago (1 children)

I just noticed you are posting from lemmy.world rather than sh.itjust.works. when you say you are having the same problem as me, are you signed on to the sh.itjust.works instance when you get the time out?

My primary instance is lemmy.ca and I am signed on to that instance when I have the timeouts.

[–] YungOnions@lemmy.world 1 points 11 months ago (1 children)

Yes, I'm having the problems with sh.itjust.works instance. I've moved to Lemmy.world whilst this issue is ongoing just so I can actually use Lemmy.

[–] GlassHalfHopeful@lemmy.ca 1 points 11 months ago* (last edited 11 months ago) (1 children)

Ha! Exactly. I made a .world for this reason.

I just saw your other post about this. Are you specifically getting "time out" like I am or other messages?

[–] YungOnions@lemmy.world 2 points 11 months ago

Yes, Time Out, same as you.