Lemmy.ca Support / Questions

The link on the sidebar of https://lemmy.ca/ is linked to lemmy.ca/c/support

Trying to connect to Lemmy.ca from Mexico, since about yesterday, I'm getting a connection refused. I have to VPN to Canada to use the site.

Is this normal behaviour?

Using Voyager, so maybe an issue with how it's communicating with the picture services?

This could be happening with other instances but I've only seen it with lw. Occasionally I'll make posts into lemmy.world communities that just don't federate. It's not delayed federation -- the post always exists in that community but only on the copy of it here and only Lemmy.ca users can see it and interact with it. It's kinda like a secret Canadian version of the community, I guess.

It's more of an inconvenience because it happens fairly infrequently but is this a known problem? Is it resolvable?

Edit: this just happened with the last story I posted to c/world. When it wasn't on the actual l.w page, I deleted it, reposted it, and it worked fine. In the past though, there have been stretches of up to a few hours where nothing makes it off the server.

In settings, I've checked 'open links in new tab', but it doesn't work. Is there anything I can do to fix it?

ETA Someone suggested I try a different interface, and turns out it works fine in alex.lemmy.ca, just not lemmy.ca. So problem is at least kind of solved! Thanks so much everyone for taking the time to help!

Link posts from thetyee.ca appear to be previewing the Cloudflare captcha challenge "Attention Required! | Cloudflare" prompt instead of actual content.

What it looks like (two examples - this seems to be a consistent problem for thetyee):

(from https://lemmy.ca/post/39053782)

(from https://lemmy.ca/post/39058782)

What it should look like (a different post):

My guess is that the rich link preview is generated in Lemmy's backend, and Cloudflare thinks that the IP address of lemmy.ca's host is full of bots.

No educated guess on the solution, though, but I'd guess that other Lemmy admins have seen sort of thing too.

All frontends other than the default at lemmy.ca seem to be down, giving a Cloudflare 520 error message.

Long story short, there are individuals everywhere on the web who disdain me for different reasons who like to express that by smearing me, and one of them showed up in [email protected] to make statements which are a mix of slander and unconsented reveal of personal info.

This is further shown by the fact that, if you see their info, their current name is a day old and none of what was said under it (with a single exception) pertains to anything unrelated to me (and the individual even openly redirects to some of the other places where they have harassed me, and in the responses I do too).

In classic fashion, the people responding there seem to not want to acknowledge the possibility that it breaks the rules, or that anything it says I am guilty of that I was ever actually guilty of was dealt with long ago (as opposed to it mainly being things taken out of context), and just keep saying "look what you've done", because people like to circlejerk.

I ask the question I ask, however, because the community rule enforcer there originally removed the thread upon my first report but then unremoved it to lock it instead. Though I might not be focusing so much on the following aspect of this ordeal, this, one might say, demonstrates explicit intent in furthering what the poster is trying to do. I know that, in other instances, unconsented personal information is not allowed. Even the ML one removes anything that so much asks about your hometown often. There was a case where a Neo-Nazi had their personal info removed because "a line has to be drawn". But me? I'm left thinking "wow, these people think I'm worse than a murderer, and that was before I did anything of note". Which anyone would know is a sarcastic thought. What the post says doesn't even follow the community's rules, but in the name of populism, it's there.

Is this against the rules (and what can be done)?

Im very new to lemmy.ca and to the fediverse. Im trying to figure out how to best navigate between things like lemmy.ca and lemmy.world I was under the impression you only needed one acct to go between them, but when I try my credentials at lemmy.world it says they are invalid.

Can someone maybe break this down like im 5?

Thanks in advance!

I find the frontend very useful as it has the media bias check indicator on shared articles and allows you to see how many elements of each category exists in the Lemmy search UI. Not to mention the troll buster feature where egregious trolls can be banned from all the moderated communities of a user.

Ever since things came back up after the Jan 5th outage, I've started to encounter regular timeouts. I will scroll past a couple dozen number posts and then it will stop as of there are no more. Within a few seconds, the application produces a time out error.

I use Boost for Lemmy as my client, but I'm not convinced that the issue is the app since switching my instance allows me to continue scrolling without a problem. And to be clear, prior to January 5th, I've never experienced a timeout in the app.

I'm curious if I'm the only one experiencing timeouts on Lemmy.ca. If so, then I'm curious if the admins are aware of any issue.

[10 Feb 2025 Update: After Lemmy.ca was updated to 0.19.9, cloudflare account changed, and their hardware infrastructure replaced... everything has started functioning normally again. I can't say what the cause was yet, but the WebUI and any connected app is scrolling through feeds without any timeouts now. 💯]

[Thanks morgunkorn for replying to show where it is: on our Profile pages, 4 lines beneath our usernames.]

How can I find a list of the Lemmy posts I've saved in my browser?

Saving posts are done by clicking on the star icon. Once saved the icon becomes orange.

Can't find them on my Profile page, or via the Search page, and searches seem to only answer it for apps.

Hi, I posted something in the Quebec community on Lemmy.ca recently and one of the replies had someone write in French with the word r.e.t.a.r.d. being deleted from their comment.

That word means "late" in French and is not a derogatory word.

I've been posting at https://lemmy.ca/c/framework on and off over the past couple of months and the community is growing. However, I don't know the mods, they haven't said anything, and I can't contact them (when I visit their pages, the pages are blank?)

Since it's a new community, I have some faith in strangers of good will, but I'd prefer to establish some kind of rapport or something with the mods in case I've completely misunderstood their intent in creating the community, and to establish some basic ideas around moderation etc.

How does this communication aspect on Lemmy work? Thanks.

Yesterday I created a community on lemmy.ca, which was unfortunately removed today with the reason 'spam': @[email protected].

I mean... okay, I can also register on another instance for a single community. But can this decision perhaps be reconsidered? When you buy an app in the Meta Store, you always receive a 15% discount voucher for a friend for the purchased app. The purpose of the community is to exchange these so that you can buy the games with the discount even if you don't know anyone who already owns the app yet.

Perhaps you might reconsider whether this should be considered 'spam'.

[email protected]

Seems to be purely to post misinformation with repeated claims that Russia is innocent and the US caused the Ukraine situation, that they're stopping Ukraine from agreeing to Russia's super amazing peacedeals, etc.

This is the sort of garbage one would expect to find on ML or Hex, is CA intended to be the same low quality instance?

I'm setting up my own server, hosted by Elestio. 

The documentation says  "Administration First Steps: After you successfully installed Lemmy either manually with Docker or automatically with Ansible ..."

Which of these apply to me? I didn't do either of those things.

The profile pages could not be found for the two current moderators, could they be deleted accounts?

If that's the case I could volunteer in managing the community. As I'm really interested in the topic of proportional representation.

Am I the only one that gets this? I tried uploading a video but can't seem to regardless of file size. Toggling between sections makes no difference. Also unrelated but having so many different sections of lemmy makes it difficult to know where to post. I just found out posting this that I need to be subscribed to the lemmy.ca support / questions in order to post here.

This number is getting pretty big. What is this, like, XP or something? Can I level up? Is it bad? Does anything happen if it gets too big?

Anyone else getting logged out periodically in the web UI?

I've tried tossing my browser's cookies and site data, without any effect. I'll stay logged in for a bit, then will get asked to log in again.

I was trying to create a community with id=til_about_computer_science name=TIL about Computer Science

However, everytime I click "Create", there was no response.

The console log says

POST https://lemmy.ca/api/v3/community Status 400 VersionHTTP/3 Transferred820 B (28 B size) Referrer Policysame-origin Request PriorityHighest DNS ResolutionDNS over HTTPS

Response rate_limit_error

Do I just need to wait for a while?

Besides, there was no UI on the webpage telling me what was wrong

I'm pretty sure I used to get emails when I received a notification, but that hasn't been happening for a while now. I do have the "Send Notifications to Email" checked in my settings and I have verified that my email address is set correctly.

Are email notifications working for others? Can anyone suggest things I should change to get them working?