this post was submitted on 08 Oct 2026
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cross-posted from: https://lemmy.ca/post/71764425

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[–] Zak@lemmy.world 70 points 2 weeks ago (3 children)

The company said it regretted the impact and was offering affected nonprofits a free "concierge service," a meeting with a Microsoft specialist to help set up a new Microsoft 365 environment and answer questions.

After that experience they're going to do business with Microsoft again?

[–] adespoton@lemmy.ca 34 points 2 weeks ago

Yes. Yes, they are.

[–] starblursd@lemmy.zip 21 points 2 weeks ago

Taps forced arbitration email you probably never saw in your junk folder

[–] nyan@lemmy.cafe 19 points 2 weeks ago

Some high percentage of them will be that stupid, yes, because the people making the decisions are not terribly computer-literate and just want things to go back to "normal" without having to learn anything new or retrain anyone.