autonomousPunk

joined 4 months ago
[–] autonomousPunk@belgae.social 1 points 3 days ago* (last edited 3 days ago)

Thanks! IIUC (from a machine translation), there is no code of “good administrative” conduct for Germany:

Administrative Procedure Act (VwVfG) § 10 Non-formal nature of the administrative procedure The administrative procedure is not bound to specific forms unless there are special legal provisions for the form of the procedure. It is simple, practical and quick to carry out.

[–] autonomousPunk@belgae.social 1 points 5 days ago* (last edited 5 days ago)

I wouldn’t go that far. I mean, it’s not great that they have the liberty of writing a vague or minimal standard for themselves. But at least you can hold them to their own standard. And in situations where there is no standard in place, you can argue that your CFREU Art.41 rights are generally undermined.

A good judge would treat an unwritten standard in favor of the complainant. There is a legal concept in contract law that says the benefit of vague or ambiguous terms in a contract goes to the party who did not draft the contract. This principle punishes the side who had the advantage of writing the contract for their negligence. Hopefully a similar concept would be considered in the case of good administration. Not sure if this principle exists in Europe or how realistic that is.

I have encountered several cases where a Belgian administrative office violated the Belgian standards. In principle I can escalate a complaint on that basis. I would not consider this useless.

 

cross-posted from: https://belgae.social/post/1726366

Article 41 of the Charter of Fundamental Rights of the European Union (CFREU) entitles people to “good administration”. What does that mean exactly -- you might ask. It is up to every administration to define what that means. The EU has their own “European Code of Good Administrative Behaviour” but that is just for EU agencies (i.e. excluding member states).

Belgium has a standards of good administrative behaviour just for Belgian administrations at the federal level.

I see that Germany answered a survey about good administration. It’a a good sign. But what do they have? A German agency ignored my request for standards of good administration that they are expected to adhere to. Ignoring that request in itself likely undermines the right to good administration.

So, my question: can anyone point to a code of good administrative conduct for German administrations? Preferably in English if it exists but of course I would be satisfied with German if needed.

 

cross-posted from: https://belgae.social/post/1726366

Article 41 of the Charter of Fundamental Rights of the European Union (CFREU) entitles people to “good administration”. What does that mean exactly -- you might ask. It is up to every administration to define what that means. The EU has their own “European Code of Good Administrative Behaviour” but that is just for EU agencies (i.e. excluding member states).

Belgium has a standards of good administrative behaviour just for Belgian administrations at the federal level.

I see that Germany answered a survey about good administration. It’a a good sign. But what do they have? A German agency ignored my request for standards of good administration that they are expected to adhere to. Ignoring that request in itself likely undermines the right to good administration.

So, my question: can anyone point to a code of good administrative conduct for German administrations? Preferably in English if it exists but of course I would be satisfied with German if needed.

 

Article 41 of the Charter of Fundamental Rights of the European Union (CFREU) entitles people to “good administration”. What does that mean exactly -- you might ask. It is up to every administration to define what that means. The EU has their own “European Code of Good Administrative Behaviour” but that is just for EU agencies (i.e. excluding member states).

Belgium has a standards of good administrative behaviour just for Belgian administrations at the federal level.

I see that Germany answered a survey about good administration. It’a a good sign. But what do they have? A German agency ignored my request for standards of good administration that they are expected to adhere to. Ignoring that request in itself likely undermines the right to good administration.

So, my question: can anyone point to a code of good administrative conduct for German administrations? Preferably in English if it exists but of course I would be satisfied with German if needed.

 

cross-posted from: https://belgae.social/post/1544695

SNCB has a discount club called “Train+”. Membership gives discounted prices on off-peak travel. Found this in the terms and conditions:

  1. Reimbursement of Train+

• Refund is possible if you have become Train+ via sncb.be or in the SNCB app, and provided you have not yet used Train+. The refund application must be submitted in writing to the Customer Service within 14 calendar days of purchase.
• In any other case, Train+ is not refundable.

(Original French text)9. Remboursement de Train+

• Le remboursement est possible si vous êtes devenu Train+ via sncb.be ou dans l’app SNCB, et à condition de ne pas encore avoir utilisé Train+. La demande de remboursement doit être introduite par écrit au Service Clientèle endéans les 14 jours calendaires suivant l’achat.
• Dans tout autre cas, Train+ n’est pas remboursable.

The app is exclusively limited to people with smartphones and a will to lick the boots of either Google or Apple. The website is also exclusive due to shitty anti-bot challenges and deceptive gatekeeping (e.g. Tor users perpetually get a false error msg: “website under maintenance”).

Is it legal?

EU Regulation 2021⧸782 has this:

“In light of the development of online platforms selling passenger transport tickets, Member States should pay special attention to ensuring that no discrimination occurs during the process of accessing online interfaces or purchasing tickets.”

That is written in a recital, not an enactment. So IIUC it has no force. It’s merely the sentiment of the lawmakers.

SNCB has converted into a privatised profit-driven corporation that no longer receives government subsidies (supposedly). There is apparently less pressure on them to be fair and free from various forms of discrimination, so they can take the piss. It’s all about the bottom line.

 

SNCB has a discount club called “Train+”. Membership gives discounted prices on off-peak travel. Found this in the terms and conditions:

  1. Reimbursement of Train+

• Refund is possible if you have become Train+ via sncb.be or in the SNCB app, and provided you have not yet used Train+. The refund application must be submitted in writing to the Customer Service within 14 calendar days of purchase.
• In any other case, Train+ is not refundable.

(Original French text)9. Remboursement de Train+

• Le remboursement est possible si vous êtes devenu Train+ via sncb.be ou dans l’app SNCB, et à condition de ne pas encore avoir utilisé Train+. La demande de remboursement doit être introduite par écrit au Service Clientèle endéans les 14 jours calendaires suivant l’achat.
• Dans tout autre cas, Train+ n’est pas remboursable.

The app is exclusively limited to people with smartphones and a will to lick the boots of either Google or Apple. The website is also exclusive due to shitty anti-bot challenges and deceptive gatekeeping (e.g. Tor users perpetually get a false error msg: “website under maintenance”).

Is it legal?

EU Regulation 2021⧸782 has this:

“In light of the development of online platforms selling passenger transport tickets, Member States should pay special attention to ensuring that no discrimination occurs during the process of accessing online interfaces or purchasing tickets.”

That is written in a recital, not an enactment. So IIUC it has no force. It’s merely the sentiment of the lawmakers.

SNCB has converted into a privatised profit-driven corporation that no longer receives government subsidies (supposedly). There is apparently less pressure on them to be fair and free from various forms of discrimination, so they can take the piss. It’s all about the bottom line.

 

cross-posted from: https://belgae.social/post/1452863

Someone told me banks are considered an “essential service”, and that essential services must give they serve two ways of operating. They cannot force you to use their app or website. They must either give you a way to get service over the phone, over the counter, or by mail.

The guy was talking a bit vaguely. Does a phone app and web app count as two different methods? Where is this law written?

I mentioned that some banks are breaking this law. He said: actually, you can change banks. I’m like, wtf, what if I don’t? That makes the law a bit useless, no? He said so long as there exists ONE bank that offers two access methods, other banks can do what they want.

Is the law really written that way? It means that one bank affects the legal compliance of another. Who wants to be the last bank to offer two access methods, considering they would then be trapped? So it seems to create a race condition for banks to simplify down to one means of access, which is perhaps the opposite effect of the lawmakers’ intent.

 

Someone told me banks are considered an “essential service”, and that essential services must give they serve two ways of operating. They cannot force you to use their app or website. They must either give you a way to get service over the phone, over the counter, or by mail.

The guy was talking a bit vaguely. Does a phone app and web app count as two different methods? Where is this law written?

I mentioned that some banks are breaking this law. He said: actually, you can change banks. I’m like, wtf, what if I don’t? That makes the law a bit useless, no? He said so long as there exists ONE bank that offers two access methods, other banks can do what they want.

Is the law really written that way? It means that one bank affects the legal compliance of another. Who wants to be the last bank to offer two access methods, considering they would then be trapped? So it seems to create a race condition for banks to simplify down to one means of access, which is perhaps the opposite effect of the lawmakers’ intent.

 

cross-posted from: https://belgae.social/post/1306984

Yes, it is batshit crazy that this happened, and that municipalities actually stripped people of Belgian nationality that they already acquired.

Even more puzzling is how flimsy Belgian nationality is -- that you can lose Belgian nationality so easily and without even any kind of wrong-doing.

The Federal Ombudsman says the “Immigration Office is exceeding its powers.” But AFAICT the immigration office is just making a request -- one that can and should be ignored.

Very bizarre that the municipality has these powers. Sure, the muni has the power to grant nationality. Fair enough. But I find it a bit disturbing that the muni has power to strip nationality. Such a serious assault on someone’s human right to self-determinism should be a federal procedure, no?

 

cross-posted from: https://belgae.social/post/1306984

Yes, it is batshit crazy that this happened, and that municipalities actually stripped people of Belgian nationality that they already acquired.

Even more puzzling is how flimsy Belgian nationality is -- that you can lose Belgian nationality so easily and without even any kind of wrong-doing.

The Federal Ombudsman says the “Immigration Office is exceeding its powers.” But AFAICT the immigration office is just making a request -- one that can and should be ignored.

Very bizarre that the municipality has these powers. Sure, the muni has the power to grant nationality. Fair enough. But I find it a bit disturbing that the muni has power to strip nationality. Such a serious assault on someone’s human right to self-determinism should be a federal procedure, no?

 

cross-posted from: https://belgae.social/post/1306984

Yes, it is batshit crazy that this happened, and that municipalities actually stripped people of Belgian nationality that they already acquired.

Even more puzzling is how flimsy Belgian nationality is -- that you can lose Belgian nationality so easily and without even any kind of wrong-doing.

The Federal Ombudsman says the “Immigration Office is exceeding its powers.” But AFAICT the immigration office is just making a request -- one that can and should be ignored.

Very bizarre that the municipality has these powers. Sure, the muni has the power to grant nationality. Fair enough. But I find it a bit disturbing that the muni has power to strip nationality. Such a serious assault on someone’s human right to self-determinism should be a federal procedure, no?

[–] autonomousPunk@belgae.social 2 points 2 months ago

It should be in here:

https://refli.be/fr/lex/1994000357

AFAIK there is no English translation published.

 

The 1st paragraph, if the JavaScript does not block you:

“Equality mainstreaming aims to ensure that policies, laws, programmes and other activities are designed and implemented to benefit all and remove barriers that prevent disadvantaged groups from enjoying the same rights, opportunities and benefits as the rest of society. The ultimate objective of equality mainstreaming is to achieve equality.”

[–] autonomousPunk@belgae.social 1 points 3 months ago

I gave some feedback here, but wanted to give video ideas (in vain of course because the Norwegian Consumer Council is not here in Lemmy.

Would have been great if one of the high-up enshitifiers were giving a seminar to the staff to emphasize how consumers are pushovers. They really missed something important. He could have said “just throw more CAPTCHAs at them.. they will solve them... the consumers have no spine, which is great for us!”

Would also be cool if they did a more serious Michael Moore style documentary, where they cover historic enshitification, such as British mail delayers (that is, there used to be a job where a human would look at how fast postal mail was being delivered and if lower class mail would be delivered as fast as 1st class mail, they would deliberately hold it back). And Intel who deliberately crippled their CPUs to clock at slower speeds than the chips were capable of. There are countless examples like this.

[–] autonomousPunk@belgae.social 2 points 3 months ago

The only reason beer is ever refrigerated is to sell it to people who want to drink it cold right away after purchase. The dates are always /best before/ dates on beer.

So IIUC, the grocer could have legally sold me the beer. In principle, a grocer could care about quality and decide not to sell anything past the /best before/ date.. Though I am skeptical that that would happen. The impression I got was that the staff at the grocery store did not even think about what kind of date it was.. just saw the date had passed and thus would not sell it.

So I have to wonder what happened to the clip of beer. The sensible thing for them to do is to put a -50% sticker on it, as they do with other beers that are just slow to move. I hope they did not pour it down a drain.

[–] autonomousPunk@belgae.social 26 points 3 months ago

Grabbed the PDF and commented over here with:

The Norweigans missed the most important (and easiest!) action:

  • Public services themselves need to get off Facebook & Twitter. If they can’t walk the walk and take their own advice, it’s not just an optical embarrassment. As someone who already boycotts the shitty gatekeepers (Cloudflare, google, ms, fb, apple, twtr), I am already free from enshittification

except when I must interact with a public service.

WTF?! The only unmanagable evil force I must deal with comes from the gov itself, who imposes shitty gatekeepers in the course of doing public tasks. I can’t boycott the government.

Belgian public services ALL use Microsoft for their email. So you should do everything on paper in Belgium. But what do they do? They scan paper letter/form/submissions and then they email it to themselves via Microsoft’s server. I shit you not. Microsoft is inescapable even by the most disciplined. And it’s only because the government itself will not ditch the motherfuckers.

Exceptionally, it’s somewhat redeeming that the Norweigans mention that public services should use open source. But that just scratches the surface. The very first thing they should do is get off Facebook and Twitter.

[–] autonomousPunk@belgae.social 2 points 3 months ago* (last edited 3 months ago)

The Norweigans missed the most important (and easiest!) action:

  • Public services themselves need to get off Facebook & Twitter. If they can’t walk the walk and take their own advice, it’s not just an optical embarrassment. As someone who already boycotts the shitty gatekeepers (Cloudflare, google, ms, fb, apple, twtr), I am already free from enshittification

except when I must interact with a public service.

WTF?! The only unmanagable evil force I must deal with comes from the gov itself, who imposes shitty gatekeepers in the course of doing public tasks. I can’t boycott the government.

Belgian public services ALL use Microsoft for their email. So you should do everything on paper in Belgium. But what do they do? They scan paper letter/form/submissions and then they email it to themselves via Microsoft’s server. I shit you not. Microsoft is inescapable even by the most disciplined. And it’s only because the government itself will not ditch the motherfuckers.

Exceptionally, it’s somewhat redeeming that the Norweigans mention that public services should use open source. But that just scratches the surface. The very first thing they should do is get off Facebook and Twitter.

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