Pika

joined 2 years ago
[–] Pika@lemmy.world 1 points 2 years ago* (last edited 2 years ago)

No yea I totally understand why it happens, it's just from a consumer POV it's super annoying that it does. It basically forces the consumer to either take the day off, or to try to have it planned on an already scheduled day off and just do nothing that entire day.

It used to be you could just call and they would give a limited time slot and you would just need to make sure someone was there at the scheduled time, now it seems everyone's underhiring to maximize profit(somewhat understandable needs to make money somehow idle techs = loss salary) and techs are being forced to double or sometimes even triple dip.

If it was properly formatted, the type of service call would be known ahead of time. Investigative type calls would be separated from actual work calls. a visit to see why the internet is down should not be coupled with service calls that require delayed work, if they show and it's an easy fix then sure but, something that would cause a tech to miss their second service window should be a "hey, I believe X is the issue, but we need to schedule to have someone fix this..." or better yet.. if you know that the person will be the third or fourth stop that day, not tell the consumer "yea the window is 8-8 could show up any time" that way the customer can do something on the day off. No point in having the person wait for a morning slot if it is likely not going to be available early morning.

I would rather get given a percise time slot, and then get a call saying "hey im running early do you have the ability to be there earlier?" then wait all day and then around 6:30 PM they decide to finally show up. Waste of the consumers time.

[–] Pika@lemmy.world 0 points 2 years ago* (last edited 2 years ago) (2 children)

lol 4 PM, I wish it worked like that.

I only get the "Your scheduled call will be between 8 AM and 8:30 PM, please be available during that time frame. Please note, due to increased call volume we are unable to designate anything other than a time block for the call, thank you for your understanding." BS. Same with ISP/service tech installs and shipping packages.

[–] Pika@lemmy.world 1 points 2 years ago

its not real. it's a rendered image, but man does it give me the creeps

[–] Pika@lemmy.world 1 points 2 years ago

Someone who hasn't used Facebook for over 6 years, I'm still trying to convince my grandfather that I don't actually know anything about the platform and that he probably knows more about Facebook than I do. cause honestly I don't recognize it anymore

[–] Pika@lemmy.world 1 points 2 years ago

Mine wasn't a selling console, it was a "I'm sure I can fix this" and it was my old original Fat PS3 with backwards compatibilit. Back when I was first looking into technology as a hobby/passion, my ps3 stopped working, me being ignorant decided "lets take it apart to see if anythings burnt", well I never put it back together again when I was done saying I would do it later, I never ended up doing so, and while I still have what I think is most of the pieces, I'm 80% sure that it is missing pieces, but I also haven't had the time to do a proper once over on it.