What I find annoying is for what you occasionally use.
For instance I started to listen more frequently to a songs service (which I was bypassing ads) and so I thought to officially subscribe. When I looked at prices I didn't because it was too costly and knowing me I could stop anyday to use it. Price for one was above 10 when for two it was something like 14 so 7 per person and which I would have been ok to pay. Good for me because I stopped to listen some weeks after and it has beek years I didn't really use it.
I think, especially for video and audio media consumption, you should pay a global amount and it should be split between services you used. Split should be based on usage.
I guess she hadn't a phone on her or she was off grid? It would have been nice if article mentioned it. Without that info I have doubts about whether the story is true or not... 🤔