Not sure the model... but the automated systems failing in a new car is a sure sign of a flat battery. Stabilitrack for example is one system that, if nothing else fails, can be upset about a flat battery.
Also, if you're in the US, don't forget to price check a place like O'Reilly's... same batteries, different stickers, less monies.
I'm sure they probably know him and are semi-used to his presence... but that dude is still ballsy as fuck to be standing that close to a newborn. That elephant straight up said "Fuck off" with that move to shield the baby.