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Verification email never arrived (sh.itjust.works) (lemmy.ml)

submitted 2 months ago by Bonesince1997@lemmy.ml to c/lemmy_support@lemmy.ml

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I signed up for another account, this time on the sh.itjust.works instance. I signed up probably a couple weeks or maybe even months ago. I tried again to sign in and it's still looking for me to respond to a verification email. I've never received this email and have no way to proceed. I know this is not the exact spot for support on that other instance, but I can't find anywhere closer. Thanks for any help you can provide.

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[–] TrickDacy@lemmy.world 3 points 2 months ago

Did you try shit.does.nt.work ?

[–] Blaze@lemmy.dbzer0.com 2 points 2 months ago

@TheDude@sh.itjust.works @imaqtpie@sh.itjust.works @kersploosh@sh.itjust.works

[–] imaqtpie@sh.itjust.works 2 points 2 months ago

DM me the email you used to sign up. I will see if there was an error and resend it.

[–] Jerry@feddit.online 1 points 2 months ago

Are you using an obscure email provider? They may be rejecting the emails based on the domain name or because the IP address was used for spam ages ago.

I run a number of Fediverse servers and rarely, but occasionally, run into a situation where an obscure email provider rejects my server emails out-of-hand as spam. I think in my case it's because the IP address of my server, maybe years ago, before I had it, was used for spamming or something.

Anyway, if you're not using a mainstream email provider, you might try using a different email address.