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About the outages (July 1st and 2nd 2024) (lemmy.ca)

submitted 9 months ago* (last edited 9 months ago) by [email protected] to c/[email protected]

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Happy Canada Day everyone.

Related to the outage that happened last night, we rebooted the Lemmy services but we're still trying to figure out the root cause, which seems to point to an out of memory issue in the logs. However it's not what we see in our monitoring console.

In the meantime, we will monitor the service more closely until we are confident the issue is resolved, and we will improve our tools to detect such a problem faster.

EDIT: Also happened at night on July 2nd, still trying to find the root cause..

Apologies for the extended downtime.

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[–] [email protected] 0 points 9 months ago (1 children)

Hello,

Good luck with the troubleshooting!

As I suggested elsewhere, could you maybe setup a "status" community on another instance (e.g. sh.itjust.works, it's Canadian as well), so that people can go there to see updates about the potential outages?

[–] [email protected] 1 points 9 months ago

We have https://status.lemmy.ca/ already in place, we'll try to keep it updated as much as possible.