How about just stop buying shit from Amazon? My confirmation emails haven't been existing for the last 2 years.
this post was submitted on 18 Aug 2026
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And they are 100% using AI to make the classifications. Last weekend I ordered a biscuit joiner and a pack of biscuits to go with it. The joiner got labeled a tool, and the biscuits got labeled "arts and crafts".
I hate this change so fucking much that as soon as it went into effect I spent a good 30 minutes looking around my account settings for a way to switch it back. Have you visited your Amazon account settings recently? It's a nightmare to try to find ANYTHING.
Well, they don't need AI to fuck things up. That they could do way before that.
I once looked for an electronic part. I entered the part number, and got a crazy amount of irrelevant options listed, like female hygiene products, vases, clothing, and, somewhere in the list, the chip I was looking for.
Just for fun, I clicked some of those other articles and searched the page for the part number. No matches whatsoever. I don't understand what made that algorithm presenting completely irrelevant stuff when there was one article in the list that matched my search term.
That's so weird. I haven't gotten any of these vague confirmation emails. Oh, that's right. I remember why. Because I don't buy a thing from that fucking oligarch's website.
Same, but it takes effort. Even when items aren't Amazon exclusives, Amazon still contractually requires the seller to give them the best price, so we all still pay the Amazon tax. Also, even if you order direct from the manufacturer's website (for the ones that still have a website instead of just a Facebook page), it's often shipped or fulfilled by Amazon. Or, if you find a decent alternative store like jet.com or woot.com, Amazon just buys them.
I do this thing where if I need something, I go to a store and buy it. It has resulted in a lot less buying of useless stuff that I didn’t really need and ends up just taking up space. YMMV
I do that when I can, but local selection is often pretty limited.
Fair enough and I'm sorry if I sounded judgy. I I know it doesn't apply to everyone, but I think a major reason for Amazon's success is that they've made acquiring things too convenient. A lot of people (I know I did) fall into the trap of over-consumption. I've come to conclude that spending my money ought to come with a little friction.
No offense taken, I completely agree.
It's a damn good trap, and they make it work bafflingly well.
I can get up, get dressed, commute to a store, buy the item I need and commute back home, or I can push 3 buttons on my phone and have the item delivered to me in a few hours for 35% less than it would have cost at the store, without the added fees for travel.
... Ah, fuck, I'm one of the Wall-E universe people, aren't I?
Very proud of u
I really wish more people would include short summaries in their posts so I don't have to read 12 paragraphs of bloat on a heavy webpage.
”As customers shop with us more frequently, including on their phones, and use the ‘Your Orders’ page in the Amazon app to get real-time, consolidated order details and delivery status, we’ve simplified several order-related emails to direct customers to our app and website for the latest information on their orders,” spokesperson Maxine Tagay said in an email. “This also reduces customer information shared outside the Amazon app and website to further improve customer privacy.”
In other words: It’s a way to hedge against the DoorDash problem by hiding the meaty information on Amazon’s properties, and to keep customers visiting the retailer directly.
Yet again it's another thing AI is ruining and another way for companies to claw back value for themselves at the expense of their users.
Does the article explain what the "DoorDash problem" is?
Not adequately. They simply say there's some vague "need" to get people to visit the app/site, but they don't outline WHY that's harmful to the company if people can get the information directly.
My guess? It's about data protection. Amazon doesn't want Google via gmail to learn exactly what you're buying. By holding it in house they can better target you than anyone else, and also sell this "high value data" to data brokers
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Anyone else remember when they used to give you a refund if it didn't come in 2 days? Lol
My favorite is I ordered dog food. It was scheduled for 2 weeks (with prime). It arrived next day. Amazon still said it wasn't shipped yet. To this day "expected delivery date is currently unknown" in the Amazon app. I ordered it in May. It does give me the option to request refund but I haven't done it as the food was actually delivered and this seems like some employee forgot to scan the sticker at some point.
At the beep, it has been 7 months and 19 days and Amazon still has not found my camera.
Beep.
I know where it is. You know where it is. Amazon shipped it loose in its manufacturer's packaging which plainly broadcast "steal me" to the entire universe and their third party totally-not-an-employee contractor delivery driver stole it. But they'll totally refund me any day now. Juuuuust as soon as it makes it back to their warehouse!
Instead I charged back my credit card. I'll never make a big ticket purchase on Amazon ever again.
Yeah, my order was like 30 dollars not almost a grand.
They would give u the refund tho.
Yeah but I did get the food.
I applaud your morality, but have you considered "fuck Amazon"?
I did, but I accidentally typed fucked amazonian woman so now I'm distracted...
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I get it, but one also has to preserve their own character so to avoid becoming what we detest in others. For me, telling the lie would not be compatible with who I wish to be.
Is it amazon getting fucked over or the seller 🤔
I had this exact delivery tracking weirdness on amazon and the seller was another big company... got a refund and have zero regrets.
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Yea that was to kill small businesses that couldn’t compete.
And now that they've done that (or acquired them), poof! You get it when you get it! A familiar pattern.
I hate this.
I’ve always kept my “ordered” and “delivered” emails in order to have a searchable database of what I ordered and when.
Without the item name, making that discovery is a lot more challenging.
Same. Pretty often I want to pull up the specs on some computer part, but these days nothing is clearly labeled with a part number. I don't think my motherboard has one at all, certainly none where I can see. I would just search my email for "motherboard" and the most recent result was probably the one I wanted.
Ever since I realised that corporations are allowed to engage in fraud, and a litany of other crimes, without consequence I started archiving things directly using a combination of the SingleFile browser extension and full page screenshots, placing them in a web-archive folder.
Every time I purchase anything I save the product listing and order page, along with all associated info, naming all files based on the date of the purchase; the larger the purchase the more I'll save (product page, warranty, user manuals, etc), and sometimes even a note.md file to document specifics (filter changes, spare parts and part numbers, etc).
I also use this method to snapshot various account pages or interactions like web chat; pretty much anything that future me could possibly need to reference.
It comes in handy extremely often.
Yeah I used it to manage my finances. In my banking app it just shows up as:
Amazon $24
Amazon $12
Amazon $16
Before, I checked the emails to label and tag the transactions according to what they actually were: electronics, furniture, etc. Now I have to log in and track down that one hidden page that splits your purchases into actual transactions instead of one infinite scrolling list of items, because Amazon will group the purchases seemingly arbitrarily based on it's own shipping algorithm.
They made the entire UX hostile just to spite A.I. users. Not the first time they've done something similar; I'm getting pretty tired of their shit. In fact, I think I'm going to try some alternatives in my country and see if they're better to use.
I currently have a different problem with Amazon. I ordered a graphics card four weeks ago. No high end thing, a simple one with a price tag of €132. They confirmed sending it, then something happened, and shipping was delayed. I got the offer to cancel my order. Nope. I want that card. That's why I ordered it. They currently have 10 of them in stock, but now priced €199. If I would cancel and order new i would have to pay the new price.
Yeah. Shit like this sorta reminds me of the reports I’ve been hearing about warranty replacements on drives. They don’t send you a replacement because that drive is worth twice what it was so they refund your money you originally paid. It’s almost like it’s turning into eBay and the highest bid.
Sees headline: is it ai?
Sees uri: looks like it.
Reads article: what can I say but yikes.
In May Google unveiled a shopping cart that works across various merchants that would eventually be integrated into Gmail as well,
No thanks, sounds like a privacy nightmare. Not to mention probably pushing for more consumerism, which no thanks to that too.
Amazon has also been plugging away at AI-powered shopping features of its own, like price tracking and automatic purchasing. Alexa for Shopping is built into the Amazon app, and shoppers can query the chatbot for product recommendations and comparisons
Yes, let’s let the hallucinating plagiarism machine buy stuff and recommend stuff and track pricing data. Oh, did I mention the planet killing chat box is owned by Amazon, the place that makes money on selling you shit? what can possibly go wrong??
Let alone the predictive pricing. "Oh you usually run out of shampoo mid month? Well guess what, shampoo prices double on the 10th and just happen to drop back down on the 25th. "
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Amazon absolutely fucking sucks
For me its quite funny to discuss Amazon.. I live in a country where Amazon does operate, but its not a main thing at all. I dont think they even have their own delivery vans here, its all done via third parties because it doesnt make sense enough to have their own systems for the 43 people who use it.
Some time ago I was discussing Amazon with an American and said that I have never needed Amazon for anything in my life. Then they asked me "well where do you go when you need dog food, a new drill bit set and bathroom cleaning products" and I just said "to the shopping center 700m away from me?" I dont know if Americans have forgot that malls are a thing, or have malls disappeared from there completely, but based on that guys response, it was like I was talking about going to a different planet. Some people are way too deep into these things... Its pretty concerning, in my opinion.
I mean I'm an American. Shit I live in Florida, that's like the pinnacle of American madness to some extent.
My answer to where I would acquire that assortment of random items you mentioned?
Walmart dude! Never Amazon. What the fuck! Lol
We have a mall near me but it is dying and half empty, Walmart and Target and Costco etc are what fills the need for "Mall/shopping center."
The rise of online shopping essentially helped accelerate the decline of malls in the traditional sense.
They would end up withering away during the fallout of the recession in the late 2000's, the geographic distance an high cost of gas, along with the ridiculous pics gaulging malls were doing contributed as well
We totally have strip malls and big box stores
"Shopping centers"
The funny thing is that a huge problem with online shopping is something people swore Amazon had gotten past, the inability to gauge the quality of the item before buying has come back in full force, people are just so used to garbage materials when buying in Amazon they don't realize it now
Its funny how "little" things like a shopping mall can be so different. In America, they are usually places you drive your vehicle to, spend the day (or something close to that nature, I've been lead to understand). Over here, theres one huge shopping mall (I think its like 1 kilometer long and 400m wide or something silly like that), it has a giant car park, its right next to the motorway, its in the middle of nothing, theres no housing close by, the only thing is a Lidl on the other side of the street and some car shops. But other than that, its "in the middle of nowhere". Its about 10-15 minute drive from the nearest city. Its very easy to get to with a car. The mall has been struggling since day one. Sure, during Christmas shopping its full and whatnot, but outside any sales campaigns or events, its pretty quiet. I know, because I used to stop there for a coffee and bun, when I was driving trucks, and I liked places that were quiet. I even joked about it with the coffee shop owner, she said "well, for the sake of my wallet, I do hope you stop coming here" and I wished the same for her. Sadly I stopped going there for unrelated reasons and the café had to close because of lack of customers.
Anyway.. The city that is close to the out-of-the-way shopping mall, has like 4 shopping malls in the center, all thriving. The newest one was built a few years ago and is a great success. All because the center of the city is extremely accessible with public transport and its walkable. You can walk from one mall to the other in like 4-10 minutes. You have all the shops you need within a 20 minute walking radius. And you dont need to drive your car anywhere, you can enjoy the benefits of the city, you can go have a picnic... Malls that you have to drive to are just silly in my opinion lol.
The funny thing is that a huge problem with online shopping people swore Amazon had gotten past, the inability to gauge the quality of the item before buying has come back in full force, people are just so used to garbage materials when buying in Amazon they don’t realize it now
This is the main reason I just cant deal with online shopping. I don't care if the shop has a excellent return policy or whatever. If I have to walk to the post office to mail the package back, I might as well walk to the shop that sells the thing in the first place, choose one that is not damaged or defective and live happily ever after.
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Amazon is the shop, I go to when I can't find it literally anywhere else.
The search is dysfunctional. The shipping information assumes a Prime subscription. There is constantly some try-hard upsell-advertising. And Amazon is usually not even competitive on price. The emails don't even matter - I download the invoices.
Don't forget the fact that you absolutely, positively cannot trust the quality of the item that will arrive. At this point, you're much more likely to get some third party knock off with a lot of popular items.
Usability-reducing features like this do me a favor by giving me yet another reason to use Amazon less and less.
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Lmao, Amazon is worried that google and all the other competitors will scrape their information and make money off it. "Yes AI is amazing, but not like thaaaaaaat!" They're trying to out dirty each other.
Thats what I was thinking, since now they all compete against each other we can expect everything to get shittier as more walled gardens go up.
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What about when you purchase an item and then 24 hours later, you get an email to purchase the item you’ve already purchased.
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