this post was submitted on 19 Jul 2026
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[–] ApeNo1@lemmy.world 73 points 2 days ago* (last edited 2 days ago) (3 children)

In Australia at Coles supermarkets, you get frequently blocked by the stupid new AI monitored smart gates if you have not purchased anything and it requires a staff member to open the gates. All done in an attempt to address increasing instances of shoplifting. A better approach, in a cost of living crisis, to reduce shoplifting is to not keep raising grocery prices constantly and advertising now proven misleading discounts. Coles and Woolworths have been making record profits during this time. The real theft is happening in the stores but not by the shoppers.

[–] BlackVenom@lemmy.world 34 points 2 days ago (2 children)

Fire code allows the gate to stop you?

[–] cavitationfetishist2@quokk.au 26 points 2 days ago

Sure there are fire codes, but this is about property rights. Which one is more important?

[–] elvith@feddit.org 6 points 2 days ago

Not sure about this gate here, but in my company we do have gates and need to scan our company ID to enter or leave the building. If there's a fire and the alert is on, then the gate will just automatically open up and let you out

[–] abbadon420@sh.itjust.works 19 points 2 days ago* (last edited 2 days ago)

Happened to me last week. Went inside to buy a snack, they didn't have my favorite, so I decided against a snack. I left the store by crawling under the gate :) (nl, not australia)

[–] cavitationfetishist2@quokk.au 8 points 2 days ago (1 children)

The trick is to steal shit then buy something.

[–] 0ops@piefed.zip 4 points 2 days ago (1 children)

Easier than ever with self-checkout

[–] cavitationfetishist2@quokk.au 3 points 2 days ago

I have literally been waved through by overwhelmed employees managing 6+ kiosks on their own with scales calibrated too sensitive and no human checkout for people with booze and produce.

[–] islandcoda42@lemmy.zip 16 points 2 days ago
[–] Th4tGuyII@fedia.io 35 points 2 days ago (1 children)

Its terrible how inconvenient shops have made it nowadays to leave if you haven't bought anything.

Some shops you've got to walk the entire loop around, some shops you've got to awkwardly squeeze through the till queues, and some you have get staff to let you out.

Its frankly ridiculous. I'm thankful for shops that don't block off their exit. Requires more trust in shoppers, but that trust is appreciated and keeps me wanting to come back in the future.

[–] cavitationfetishist2@quokk.au 7 points 2 days ago

I only go to those ones. It means their actual security, if they have it, is going to be flooded with false positives.

[–] scytale@piefed.zip 13 points 2 days ago

This is all a ploy from Big Grocery to psychologically pressure you to buy something.

[–] Zephyr@sh.itjust.works 23 points 2 days ago* (last edited 2 days ago)

As someone who has worked in a grocery store. Absolutely no one who noticed it cared unless you came in like 5minutes before closing, take 20+ minutes walking around and then walk out without buying anything, now that would be annoying as fuck.

[–] JadenSmith@sh.itjust.works 19 points 2 days ago

I miss Amazon Fresh, the physical store near me.

When they started up I'd just scan a barcode, walk in, and the whole idea was to just grab what you want off the shelf and walk out.
They had a LOT of cameras everywhere, and they claimed it was some AI thing checking what everyone is picking up, which then charges your account etc. (later found out it was just a bunch of guys in India looking at the cameras lol).

I got so many free things they just didn't notice. I don't know if it was the large jacket I was wearing, or something else, but I managed to get free meals almost every time I visited.

No guilt since it's Amazon, and they replaced that store with a Tesco Express so everything worked out.

[–] residentoflaniakea@discuss.tchncs.de 24 points 2 days ago (1 children)

This reminds me of a story when I was a student. A girl/young woman I know was looking for her friend. Mobile phones was not really something we had but she arranged meeting him at some bar/pub but she didn't know which one in town. So she then went through town checking one after the other. This was a small town with not that many but it took her much longer than it should. Later she explained she had ordered a drink in each one of the establishments as she felt uncomfortable entering and exiting looking for her friend without ordering something.

[–] cavitationfetishist2@quokk.au 7 points 2 days ago

Learning to be okay making others, especially ownersz uncomfortable. Best skill.

[–] ivanafterall@lemmy.world 13 points 2 days ago* (last edited 2 days ago) (1 children)

The old man at the door is asking for a receipt.

RUN!!!

[–] Fredselfish@lemmy.world 6 points 2 days ago (1 children)

I always just saw NO. My wife ignores them. Motherfuckers make us check ourselves out and have enough cameras on me to count my nose hairs. Fuckers aren't going stop me after I am done shopping.

[–] undefined@lemmy.hogru.ch 1 points 1 day ago

For anyone reading in the US just know that a Costco membership does consent this searching before leaving, so don’t be an asshole to the checkers while leaving Costco.

[–] aesthelete@lemmy.world 9 points 2 days ago (1 children)

The funnier one of these that I've done a handful of times is leaving the drive thru without purchasing anything.

I wanted breakfast or nothing, McDonald's.

[–] Etterra@discuss.online 3 points 1 day ago

As anyone who's ever worked in fast food will tell you, they don't give a fuck.

[–] limelight79@lemmy.world 13 points 2 days ago

I'm a real estate photographer, and one rule of the job is not to use the bathroom in the house we're shooting. So, I often find myself going into gas stations and grocery stores to use theirs, often without buying anything. I'm quickly getting over the feeling in the meme!

The rule makes sense, as almost all of the houses I shoot have just been deep-cleaned and possibly staged in preparation for an open house and showings. Vacant houses are common, too, so there are no supplies like towels or toilet paper.

[–] Smaile@lemmy.ca 8 points 2 days ago (2 children)

what has consumerism done to people...

[–] PhoenixDog@lemmy.world 5 points 2 days ago

Some of us are just naturally anxious all the time.

[–] corsicanguppy@lemmy.ca 1 points 2 days ago (1 children)

Not being a farmer, I need to go to a place and buy my food from that place. I'm sorry to derail your cause.

[–] Smaile@lemmy.ca 1 points 2 days ago

you.... don't understand what im refering to, im refering to the feeling of needing to buy things and feeling weird leaving a store empty handed.

[–] deadymouse@lemmy.world 8 points 2 days ago* (last edited 2 days ago) (4 children)

I remembered one incident that happened to me, I did not choose anything, because there was no necessary product in the store, I went to the exit from the store, but before leaving, the security guard grabbed me by the wrist.

I ended up having to turn out all my pockets and partially take off my clothes damn, I'm so ashamed that I remembered it. Apparently, my behavior turned out to be suspicious.

Since then, I no longer leave the store empty-handed.

[–] Soulcreator@programming.dev 16 points 2 days ago

Sounds like the security guard was just a knob

[–] EnsignWashout@startrek.website 9 points 2 days ago* (last edited 2 days ago) (1 children)

That security guard should be ashamed!

(edit: Yes, and arrested for assault!)

Ashamed and arrested for assault. Being a "gaurd" doesn't give you right to grab someone and coerces them into stripping.

[–] awfulawful@lemmy.blahaj.zone 8 points 2 days ago

If this was in the US, you didn't have to do that. The most they can do is detain you until the police arrive if they have probable cause under shopkeeper's privilege. They would have to be able to articulate which behavior rose to that level. It may make things easier to comply, but removing clothing is unreasonable.

[–] Smaile@lemmy.ca 4 points 2 days ago
[–] corsicanguppy@lemmy.ca 5 points 2 days ago* (last edited 1 day ago)

I feel this in my yesterday, when I went to the freakin' WAL*MART for something they had but no one else did in the area -- and yes, this means I supported the local staff at a local store working for a local manager who eventually pays something to a guy living far away who never lived here, vs supporting local staff at a local store working for a local owner who lives far away in a sunny place. Fuck me, right?

Anyway, they had it. It was under glass. I couldn't find anyone with a key and a desire to help. I left. But, yeah, on the way out, I was hyper-aware that I'd browsed for a bit, I was wearing a backpack, and I didn't have a receipt for anything. I was expecting to be challenged every moment until I'd left.

I hate that thieves have made them paranoid, and we're accustomed to expecting a hassle in response.

[–] whereitsat@lemmy.zip 5 points 2 days ago

i thought i was paranoid for feeling this way. it if isn't the obvious surveillance, it's the security guard standing near the front or the employees scrutinizing you.

this phenomena is most extreme at stores like burlington/marshalls, where they'll often rope off the entrance and have an employee dressed up like a swat team member to discourage criminal activity.

old man take: you used to only see this bullshit at stores in the worst neighborhoods and that only started popping up around the crash of 2008.

[–] trem@lemmy.blahaj.zone 7 points 2 days ago

One time I was in the next town over where they have a grocery store chain that I can't normally shop at. So, I figured I'll get the big shopping cart and grab everything that looks interesting.

Went through the whole store and in the end, I stood at the checkout with a pack of cookies and some vitamin tablets. That almost felt worse than walking out without buying anything. It felt like I was insulting their product selection.

Although, to be fair, it was absolutely terrible.

[–] MehBlah@lemmy.world 5 points 2 days ago

I do it all the time. I walk back to get something specific and more often than not they are out these days. Its usually a sale item and I missed it.

[–] Tempus_Fugit@lemmy.world 5 points 2 days ago (1 children)

I'm usually visibly pissed if I go all the way to a store and they don't have what I'm looking for.

[–] corsicanguppy@lemmy.ca 2 points 2 days ago

Or it's in a locked cabinet and no one has a key and a care.

[–] Kolanaki@pawb.social 5 points 2 days ago (1 children)

That's capitalism trying to get you to buy something, because not buying things is just as evil as stealing. /s

[–] BeMoreCareful@lemmy.world 6 points 2 days ago

If you're not actively contributing to someone's bottom line, are you even alive?

I used to always buy at least something to leave without this feeling.

After joining Lemmy, I started to just leave.

[–] Racoonwithbenefits@lemmy.zip 5 points 2 days ago (1 children)

Im always calm because they have to prove i did anything

[–] lugal@sopuli.xyz 2 points 2 days ago (1 children)

Which is more difficult if you didn't but not impossible

[–] cavitationfetishist2@quokk.au 7 points 2 days ago

Yes. The truth is a thin shield in a world built on bullshit and lies.

[–] blimthepixie@lemmy.dbzer0.com 4 points 2 days ago

Look at the cashier - "sin compra" and then they let you leave

ALDI 99c chocolate bar to the rescue.

[–] aeronmelon@lemmy.world 2 points 2 days ago

I scan the area around the exit as I’m leaving for employees or security. If I see someone I make eye contact and say thank you. I’ve never had anyone give me suspicious or dirty looks, and I normally carry a backpack.

[–] DagwoodIII@piefed.social 2 points 2 days ago

https://thecounter.org/supermarket-robot-automation-ai-organized-labor-stop-and-shop/

My local store has robots patrolling the aisles. I thought they were cleaners at first.

[–] Lucky_Acid@lemmy.world 2 points 2 days ago

This has been a tremendous fear of mine since childhood, but I'm quickly getting over it at 50, because NO store (aside from the grocery store) ever has what I need when I go. Brick and mortar can't compete with online and excessive options. Sure, it's great that there are 762 flavors of vodka (or whatever), but how is a Mom & Pop supposed to carry even one of each? Even large chain stores seem to always have something close or similar, but never what I actually want or need. I hate ordering certain things online, but I do it cuz I know they'll have exactly what I'm looking for and it'll be here soon enough without wasting gas and time.

[–] jrTug_2T@lemmy.blahaj.zone 1 points 2 days ago

I mean, aside from all those times I shoplifted, back in the day…

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