Not sure why media is trying to make this a thing, it isn't. There's thousands and thousands of posts/videos by visiting Europeans saying they're pissed because they were lied to about America being a shit hole and everyone there is selfish and rude.
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Sow division and create engagement. It is working extremely well. I am so fucking tired of seeing this article reposted over and over.
I, a US citizen, am also confused by tipping culture in the US.
Whenever I hear anything about US, I am just realising again and again how I never want to visit this sick country.
Do you have to tip at McDonald's, or BK, and the like?
No.
Generally the historical rule is sit down restaurants only, where someone serves you, or tip a driver if your food gets delivered.
So even if you sit down, if you got up to collect your food and/or bussed your dishes yourself then it's not expected.
At bars generally you tip on all drinks, though I'd say less if all they did was open something and/or pour. Definitely tip on cocktails though.
That being said two things have happened in the past 6 years:
- there was a lot of community support to tip on take out orders during Covid to help local places survive. A lot of places still expect this on take out nowadays which is a shame. That being said I still like supporting local places so tip when I can, but less than I would sitting in and dining there.
- with everyone moving to electronic point of sales systems the owners of lots of places of "fast food" or coffee shops these days are now setting them up so they ask for tips after any transaction, and in many cases where they previously didn't ask, those tips are not going to staff, just being collected by the owners which may be illegal in some places. Not to mention they always have three suggested tip rates, and there's no legal rule they be set to anything specific or they be in any order. So one place may be 15%, 18%, 20%, and another place may be 25%, 23%, 20%. So if you're used to hitting the first option (generally used to be 15%) automatically now you're way over-tipping your usual amount. This results in customers just not returning if they realized what happened, hurting the overall business. But like most owners / marketers they can't see past the next quarter or so of transactions and don't care about long term.
Keller said he's changed the system so customers with reservations have to pre-pay for drinks, including a service charge. "It's just to protect our staff," he said.
Protect your staff by paying them ffs.
If tips combined with wages do not reach the state minimum of $7.25, the employer must make up the difference. "If they don't receive any tips, it's impossible to survive in the service industry," Thurnher said.
If your minimum wage is lower than a living wage, your system sucks.
Everyone hates tipping, but this won’t affect US tipping culture at all. Paying staff almost nothing and making them depend on tips is allowed by US law. As long as that doesnt change, businesses will always pay their staff as little as they can get away with.
Businesses here are not nice. If a waiter can’t make rent, then its time to fire them and hire another waiter. Which they can do because most states have at will employment. So you can fire anyone at any time, for any reason. No notice needed, and you dont have to pay them any compensation.
This is why its always interesting when people (especially from europe) think that not paying tips is going to cause some kind of transformation. We are a corporate country. If you dont go after the business owners, there will be no change.
What if as a customer I am not satisfied with the product? I certainly will not leave a tip and it may not be the employee's fault, but he is the only one who will not be paid. Once, slavery was allowed by the US Constitution, today paying employees almost nothing and relying on tips is allowed by US law. I know it's not the same (not even close), but how do employees feel when they work, are not paid, and depend on the kindness of the customer?
Alternative headline: Europeans dumped 23 metric tons of trash in front of business owner's McMansion to demand fair wages and job security for workers.
Keller said he's changed the system so customers with reservations have to pre-pay for drinks, including a service charge. "It's just to protect our staff,"
So, customers not paying tips is forcing the business to pay a living wage, as well as incorporate wages into the price model of products rather than leave it as a hidden morality tax?
Oh, The horror. /s
No? They are just going to mandatory tips that are included in the check.
In other countries that's called a service charge and is usually included in the price of what you buy and is given to the employees via a thing called a wage
Also you can't fire anyone without proper cause, and they are fully insured.
They won’t pay a living wage. That is just wishful thinking. They will just replace staff that quit, and continue to pay them nothing.
Seems like a great material for a boycott campaign - "do not eat where they do not pay the workers", but sadly I have a lot of doubts that people in USA are capable for such things. Too much freedom I suppose.
I find service charges pretty horrifying. I would like the number on the menu to be the number that I actually pay when I cash out, and service charges don't do that.
Sounds like a good "problem" to me. Fuck tipping. It all originated from slavery also.
It really obscures costs to the consumer who is required to do math every time. A $20 meal plus tax plus tip lol. So stupid. Just post the price for the thing and be done with it.
While I find tipping "culture" (Inculture, rather) bad, the fact that it forces people to do some math is kinda good.