this post was submitted on 18 Jun 2026
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Mildly Infuriating

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This is going to require some story.

Sometime ago, I bought what was said to be an unused HP LaserJet M234dwe printer/scanner that someone bought for over $200 in 2021. I got it for $10 at a thrift store. Whether or not it was unused, that's anyone's debate (it didn't have the box so right away I was skeptical). What I thought was a great deal, in hindsight would later turn to be frustrating with a company that has long degraded from its simpler days.

I didn't know it already have a toner in it, which made me having to go find and buy another one a spared cost. So, about a few days ago, I went to try and get it to print. It wouldn't print. It'd just turn on, seemingly budge the paper inside and won't do a thing. I tried everything I thought I could, from using HP's bloated mess of an app they have called HP Smart (or HP Dumbingly Frustrating) to trying to work around the basics of making the printer work with Windows 10 with proprietary drivers.

Still wouldn't print a single page, both testing and just a demo page. So I call HP tech support and I had two rounds with them, both ending in unresolved cases. I was informed that because this machine is out of warranty, which I didn't care, and if I needed extended support, I would have to pay $20 for paid technical support. Additionally, the other option was to pay monthly for a newer printer.

Both options were out of the question for me, because the problem wasn't just because the printer wasn't printing, but also the HP shitty app couldn't be bothered to register my printer because there's some unknown connection timeout with their shitty cloud servers or something. So I took to the HP site to try and bring the issue there. During the midst of my frustration, I worked around what I could say about how utterly useless and careless HP is. That is what lead to the banning here in this image and I don't regret it.

This is what HP has degraded to, all this time. Moral of the story - get a printer that's not HP.

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[–] lokalhorst@feddit.org 29 points 2 days ago (1 children)

HP went to shit ages ago, it is pretty common knowledge not to buy consumer grade HP printers. I am sorry you had to find out this way!

Their computers are crap too. At least the cheaper end ones that people fall for.

Oo a $200 Windows laptop!

Yeah, don’t. It should be illegal to sell those pieces of shit with Intel Celeron, 4GB of RAM, and 64GB of eMMC soldered storage running Windows 11. You’ll be using 80% of CPU sitting at the desktop, 60% of RAM, and 20GB of free storage after removing the bloat of Windows 11.

I don’t know about their higher end computers, but I always hate when someone brings me one of these pieces of shit and asks me to help them set it up.

I am also reminded of trying to get support for one of our HP monitors at work. We bought 400 of the same model monitors for our offices and one of them ended up going out. A director had two of them sitting side by side on her desk and one of them started going out. We hadn’t had these things for a full year when this happened.

Contacted HP support and they wouldn’t do shit for me until I formatted Windows to “confirm” it was the monitor despite me already saying I’ve tried multiple computers, other cables, even HDMI and DisplayPort, and even going as far as different power cables and outlets…no. HP “support” said they wouldn’t honor their warranty unless I formatted the computer. I lied and told them I did just so I could get the warranty I was owed. Still wasn’t good enough. They needed to see the receipt and the receipt needed to have the serial number on it. wtf…we bought these in bulk. This isn’t fucking CVS where the receipt is the length of a new movie’s red carpet with all the serial numbers. “Sorry, can’t help you.”

Fuck HP.

[–] Arcane2077@sh.itjust.works 10 points 2 days ago

TechnoApartheid provider HP is shit?? When did this happen?

[–] Little1Lost@gehirneimer.de 4 points 2 days ago

im currently waiting that https://www.crowdsupply.com/open-tools/open-printer comes out. But i also am in no rush.

Also this comment is an invitation in case someone wants to tell about a good printer

The printer wasn't worth $10; they should have paid you to take that junk away. Now you're going to have to dispose of that rubbish and it'll probably cost you more.

Maybe you can do what the last person did and donate it to a thrift store?