this post was submitted on 19 Apr 2026
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[–] meme_historian@lemmy.dbzer0.com 128 points 1 month ago (1 children)

Good thing they forced everyone into their cloud service and EoL'd on-prem installs so they now have a nice captive user base to abuse πŸ™ƒ

[–] tidderuuf@lemmy.world 6 points 1 month ago

Job security for Platform Engineers go brrrrrrrrrt!

[–] mrbn@lemmy.ca 83 points 1 month ago (2 children)

What a trash company (Atlassian)

[–] hendu@lemmy.dbzer0.com 35 points 1 month ago (1 children)
[–] PostaL@lemmy.world 3 points 1 month ago

πŸ§‘β€πŸš€πŸ”«πŸ§‘β€πŸš€

[–] Naich@piefed.world 24 points 1 month ago (1 children)

I have to use Jira at work. It's fucking awful.

[–] tidderuuf@lemmy.world 8 points 1 month ago (2 children)

Just wait until your company shuffles to the next top 3 platforms over the next few years and eventually settles on some shitty Microsoft product because the execs got a handyJ.

[–] Naich@piefed.world 5 points 1 month ago

They are already sucking at Microslop's AI-encrusted teat. It's a major UK university, and there used to be a mix of systems, with a lot of really good functional software written in-house. Over the past decade, as they have been retired, they were replaced with MS-based turd-rolled-in-glitter ecosystems that drive me up the wall. The old stuff wasn't pretty, but it worked and did all you needed and no more. It now feels like some sort of Rube Goldberg machine with fireworks.

[–] isVeryLoud@lemmy.ca 1 points 1 month ago

Nah, it will be because Microsoft threw it into 365 "free of charge".

[–] gravitas_deficiency@sh.itjust.works 65 points 1 month ago (1 children)

Yeah so this isn’t gonna fly in any way, shape, or form. All of that will be cited by companies who are users as trade secrets and proprietary internal documentation. This is a great way for them to force their userbase away from their products.

So, yeah… bold move, cotton. Let’s see how it plays out.

[–] nymnympseudonym@piefed.social 37 points 1 month ago

Especially for a glorified ticketing system and wiki. There are multiple open source options that work just as well... and don't spy on you. May I suggest BugZilla and TWiki?

[–] dtrain@lemmy.world 52 points 1 month ago (1 children)

Well, I only use AI to write my Jira stories and Confluence wiki pages, so jokes on them

[–] ChicoSuave@lemmy.world 37 points 1 month ago

My Jiras are going to train the clanker wrong. And not on purpose, they are just blank descriptions with due dates that are bookmarks for projects. Clankers can't even handle sarcasm, good luck with inference of unprovided details.

[–] ZoteTheMighty@lemmy.zip 32 points 1 month ago (1 children)

And here I thought Jira couldn't possibly be worse than it already was.

[–] acosmichippo@lemmy.world 17 points 1 month ago (2 children)

ever had to use servicenow?

[–] phutatorius@lemmy.zip 3 points 1 month ago

ServiceNow is a fairly correct embodiment of ITIL principles. And ITIL is shit, based on the false assumption that IT service is a cost center and conservation of service-staff resource always takes precedence over productivity and customer satisfaction.

Its internal model of IT services and how they relate to business functions is also defective and unmaintainable.

[–] VonReposti@feddit.dk 2 points 1 month ago (1 children)

I have. I quit after it was decided our department should migrate to it. Half a year later I heard everything is on fire and the SNow migration was paused indefinitely.

[–] Alaknar@sopuli.xyz 1 points 1 month ago (1 children)

SNOW is a beast of a platform that requires a team of skilled engineers to set up properly. 90% of companies don't hire those engineers and then do a surprisedPikachu.jpg when everything's on fire.

But I did work at a company that had those engineers once, and I'm still in awe at how excellent that system can be.

[–] VonReposti@feddit.dk 2 points 1 month ago

Yeah, we didn't have those... We had one guy with prior experience of working in SNow on our team, none on the implementers' team. He called the chaos and boy was he right. For reference, it was a company with 1000 people which were supposed to get SNow since the parent company wanted it (in total 20k people IIRC across all subsidiaries). No one thought to think that an agile software house required quite a lot of changes to the SNow setup to fit in together with all the old-school waterfall people it was designed for.

[–] chrash0@lemmy.world 28 points 1 month ago (1 children)

guaranteed any company worth more than a handful of salt does not want this. my company would throw a library of books at them for using data in any way that isn’t 100% explicit. for the longest time they blocked me from running Ollama on my laptop cuz the lawyers didn’t understand how neural networks work and thought i was exfiltrating data.

this is only going to hurt companies that probably shouldn’t be using Atlassian products anyway (ie any company with more agility than a boomer era corporate dinosaur)

[–] InternetCitizen2@lemmy.world 10 points 1 month ago

guaranteed any company worth more than a handful of salt does not want this. my company would throw a library of books at them for using data in any way that isn’t 100% explicit.

The issue with this is that it puts the onus of social responsibility on the free market. We know that the market is largely apathetic and uninformed.

[–] randamumaki@lemmy.blahaj.zone 26 points 1 month ago* (last edited 1 month ago)

Oh, piss off with this bs...

[–] thoralf@discuss.familie-will.at 24 points 1 month ago (1 children)

20 years ago Atlassian was a dynamic and pretty cool company.
JIRA was fun to use and in Confluence you could edit pages in markup directly.

It's gone downhill ever since.

Now Atlassian is just another slop fest and I hope that people finally leave this crap behind.

[–] phutatorius@lemmy.zip 4 points 1 month ago

Funny, I remember first using Atlassian almost 20 years ago and finding both JIRA and Confluence amateurish, inconsistent dog's breakfasts. It's a bad idea to let your business IT people whoose your dev tools.

[–] Bonje@lemmy.world 13 points 1 month ago (2 children)

Enterprise users can opt-out. They just did the same thing Microslop did with GitHub.

[–] o_oli@lemmy.world 18 points 1 month ago

I suppose these things have to be opt-out because if they were opt-in then literally nobody would do it. Which is quite telling really isn't it lol

Just like the advertising model. Pay us with subscription money, or pay us with all the data we can scrape from you.

[–] burt@programming.dev 12 points 1 month ago (1 children)

I've seen some trash human written stories and confluence pages. it is going to hilarious to the the slop generated based on those.

[–] WaxRhetorical@lemmy.world 11 points 1 month ago (1 children)

As opposed to what is otherwise one of the LLMs largest databases, Reddit? πŸ˜…

[–] snooggums@piefed.world 4 points 1 month ago (1 children)

The best part about using reddit is that LLMs don't understand sarcasm or spamming meme, which are a significant portion of reddit comments. There are so many John Backflip level trolling memes out there.

[–] phutatorius@lemmy.zip 3 points 1 month ago

And a huge proportion of Reddit content is bot-generated, so it's bots training LLMs: the Inhuman Centipede.

I just wish that malignant bubble would burst already.

[–] Xella@lemmy.world 3 points 1 month ago

I love when Ai is trained on PHI lol. I hope this becomes a HIPAA nightmare. My company puts limited phi into Jira when a ticket is required to fix a record, I'm sure many others do the same.

[–] uberdroog@lemmy.world 2 points 1 month ago

Maybe some day they will ten a profit