Nvidia

240 readers

32 users here now

Nvidia Corporation is an American multinational corporation and technology company. It is a software and fabless company which designs and supplies graphics processing units (GPUs), application programming interfaces (APIs) for data science and high-performance computing, as well as system on a chip units (SoCs) for the mobile computing and automotive market. Nvidia is also a dominant supplier of artificial intelligence (AI) hardware and software.

Nvidia's professional line of GPUs are used for edge-to-cloud computing and in supercomputers and workstations for applications in such fields as architecture, engineering and construction, media and entertainment, automotive, scientific research, and manufacturing design. Its GeForce line of GPUs are aimed at the consumer market and are used in applications such as video editing, 3D rendering and PC gaming. The company expanded its presence in the gaming industry with the introduction of the Shield Portable (a handheld game console), Shield Tablet (a gaming tablet) and Shield TV (a digital media player), as well as its cloud gaming service GeForce Now.

Icon attribution

If someone is interested in moderating this community, message @brikox@lemmy.zip.

founded 1 year ago

MODERATORS

BrikoX@lemmy.zip

$10,000 RTX Pro 6000 Blackwell workstation GPU reportedly snaps under its own weight during transit, severs PCIe connector — lack of replacement parts renders card useless despite its modular design (www.tomshardware.com)

submitted 4 days ago by BrikoX@lemmy.zip to c/nvidia@lemmy.zip

4 comments fedilink hide all child comments

With no replacement parts, the victim has no choice but to hope Nvidia sends them a free RTX Pro 6000 replacement

top 4 comments

sorted by: hot top controversial new old

[–] wizardbeard@lemmy.dbzer0.com 9 points 4 days ago* (last edited 4 days ago) (1 children)

the card snapped under its own weight during transit after the unfortunate owner (a tech YouTuber with 40 million subscribers, apparently) didn't uninstall it before moving it.

That's the real takeaway, not replacement parts or nVidia replacement/warranty policy.

Yet another example of most tech YouTubers being charlatans. This is desktop/server moving fucking 101.

I could understand not uninstalling your PCie cards if they're light, or cheap, or if you're not going far, but if you have a fucking $10,000 graphics card, with how heavy even the $500 ones are now? I've got a brace for my fucking 2060. The brace was $10. I'm absolutely taking the card out when I move my rig farther than across the room. There's no excuse.

And then the short summary has the audacity to imply the blame or responsibility is with nVidia to replace it? Or that it's a problem of replacement parts (headline makes this implication too)? You snapped the damn circuit board!

We already have reinforced slots on mobos, and multiple types of external braces available. I doubt there's much of anything to be done for strengthening the section of the circuitboard with the pins.

[–] Bluegrass_Addict@lemmy.ca 3 points 4 days ago (1 children)

I wanna read the manual before 'picking sides'.

[–] wizardbeard@lemmy.dbzer0.com 4 points 4 days ago* (last edited 4 days ago) (1 children)

Here's what I was able to find: https://manuals.plus/asin/B0F7Y644FQ

Nothing about moving it, but the thing is 4 freaking lbs (~1.8 kg) according to the spec sheet. The card I have that made me feel like I needed extra bracing for it is only a little more than half that weight. It's in a reinforced slot and visibly sags without the extra brace.

If you've ever put together a computer and thought that even a reinforced PCie slot could handle that kind of weight shifting around on its own then you haven't been paying attention. They're lucky it's just the card that's totalled and not the mobo slot and anything under it.

I understand the argument "how are they supposed to know if it's not in the manual", but this is supposedly a Tech Youtuber with 40 million freaking subscribers. And it's a $10k card. If they're going to be a tech youtuber, a source of "trustworthy" info on tech, they should absolutely know this. They should have experience building a PC, and moving one, or know enough to look up advice on it.

It's common advice on every PC building forum for people moving their hardware.

Again, it's a $10k, 4 lb card.

[–] Bluegrass_Addict@lemmy.ca 2 points 4 days ago

I didn't mention this to be about what someone feels is proper, if the manual or manufacturer does not state how it should be handled during transport, or that extra supports is necessary then they should bear some responsibility in the matter.

while I agree that the end user should have taken precautions against simple physics, the manufacturer should have also backed it up by writing it somewhere. general logic or common sense can be thrown out the window when it comes to legal issues. what's written would take precedence unless it's illegal.