Nvidia
Nvidia Corporation is an American multinational corporation and technology company. It is a software and fabless company which designs and supplies graphics processing units (GPUs), application programming interfaces (APIs) for data science and high-performance computing, as well as system on a chip units (SoCs) for the mobile computing and automotive market. Nvidia is also a dominant supplier of artificial intelligence (AI) hardware and software.
Nvidia's professional line of GPUs are used for edge-to-cloud computing and in supercomputers and workstations for applications in such fields as architecture, engineering and construction, media and entertainment, automotive, scientific research, and manufacturing design. Its GeForce line of GPUs are aimed at the consumer market and are used in applications such as video editing, 3D rendering and PC gaming. The company expanded its presence in the gaming industry with the introduction of the Shield Portable (a handheld game console), Shield Tablet (a gaming tablet) and Shield TV (a digital media player), as well as its cloud gaming service GeForce Now.
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I didn't mention this to be about what someone feels is proper, if the manual or manufacturer does not state how it should be handled during transport, or that extra supports is necessary then they should bear some responsibility in the matter.
while I agree that the end user should have taken precautions against simple physics, the manufacturer should have also backed it up by writing it somewhere. general logic or common sense can be thrown out the window when it comes to legal issues. what's written would take precedence unless it's illegal.