this post was submitted on 21 Jul 2024
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[–] criitz@reddthat.com 53 points 1 year ago (3 children)

Bet this was at a pickup counter for a restaurant with no table service

[–] takeda@lemmy.world 21 points 1 year ago (1 children)

I see them everywhere. The most insulting one was at sprinkles where I had to place order in the POS myself and the guy was just handing me a box from the shelf right behind him.

[–] jballs@sh.itjust.works 16 points 1 year ago (2 children)

The most insulting one I've seen is at a self-serve convenience store in the Newark Airport. There is no staff that you ever interact with. Who does the tip go to? You for ringing yourself up?

[–] viking@infosec.pub 18 points 1 year ago

I had a coffee vending machine in the airport asking for a tip. Incredible.

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[–] AgentGrimstone@lemmy.world 13 points 1 year ago

And that's why I don't feel guilty not tipping some places. What am I tipping for? Nothing.

[–] isles@lemmy.world 11 points 1 year ago (1 children)

I just got self-serve frozen yogurt yesterday, the only service interaction was the cashier telling me to put my cup on a scale and saying my total. What am I tipping for?

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[–] circuitfarmer@lemmy.sdf.org 43 points 1 year ago (8 children)

This whole system is designed so that the public subsidizes poorly run businesses.

The only way to make it stop is to force such businesses through legislation to pay their employees more, and to do that you have to get past the "but my business will close / but they'll replace us with AI / but the market says..." crowd.

[–] barsquid@lemmy.world 17 points 1 year ago (2 children)

Wasn't there a comic going around about pro-laborer regulations throughout history, like, "giving them two days off each week will kill me," "taking child laborers out of the mines will kill me," "covering up all the giant exposed gears in the facility will kill me," and so on?

[–] sudo42@lemmy.world 8 points 1 year ago

In California, restaurants were sneaking in 3% upcharges. They started out as "we're adding 3% to pay the state-mandated health care costs for our employees." It quickly progressed to "we're add 5% to your total bill because fuck you."

California recently mandated that practice illegal and requires all "extra fees" to be reflected in the prices instead.

Multiple restaurants stated (in public... recorded on TV, no less) that they "would lose business if they stopped this practice because then customers would know how much they're paying up front."

I was amazed at their candor. These "entrepreneurs" don't even know how to be embarrassed by their greed anymore.

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[–] takeda@lemmy.world 40 points 1 year ago (3 children)

Whenever those POS ask for a tip I always click "no tip" and I learned to not worry about what someone else will think. I felt pressured the first time, but I learned that nothing happens if you don't give a tip. I believe those go straight to the owner anyway.

I still have some hangups about when I am in a restaurant and I still do tip as this is still expected. I just stopped going to restaurants, and I only end up there is someone drags me in.

I hate that whole tip cancer culture, which essentially exists to cheat me to think I'm paying less.

[–] henfredemars@infosec.pub 24 points 1 year ago* (last edited 1 year ago) (12 children)

A surprising amount of those kiosks straight up abuse tipping culture simply as another form of payment. My wife has worked at two places where the money just goes to the owner and the employee never sees a tip. I’ve also been directly told the number of times that tips don’t go to the employees by the employees.

I don’t trust it. I only tip in cash if I do.

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[–] wizardbeard@lemmy.dbzer0.com 8 points 1 year ago

It also exists to allow restaurant owners to outsource a decent chunk of payroll directly to the customer. Technically it also allows wait staff to make extra money as well.

The reason these payment devices default to asking for a tip (with the option to disable that feature hidden) is that they take a small percentage of every transaction made through them and it goes to the company that made the device.

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[–] Hugh_Jeggs@lemm.ee 38 points 1 year ago* (last edited 1 year ago) (3 children)

Christ these comments are horrifying

A few fuckers tried this on me at a restaurant in Greece last year.

The proper reaction is not to click "no tip" then cower in case someone judges you.

The proper reaction is to click "no tip" then get on every fuckin review site you can find and every social media site the restaurant is on, and leave 1-star reviews for spoiling my fucking lunch by begging for money. Put the price I pay on the menu, or fuck off.

I'll tip a max of 10% if I want to. That's generous where I am

Fuck that, your whole point of hospitality is to make me feel comfortable, not uncomfortable.

If you don't do this, you're the reason it still happens.

Incidentally, was back in Greece this year and only got harassed for a tip once. Anecdotal but hey, felt like I made a difference

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[–] samus12345@lemmy.world 29 points 1 year ago

I can't resist posting this comic whenever tip screens are mentioned or shown.

[–] Kalcifer@sh.itjust.works 28 points 1 year ago* (last edited 1 year ago)

I don't support the idea of tipping. The responsibility shouldn't fall on the consumer to ensure that employees are paid well — that competition is, and should be, between the employer and employee — tipping encourages employers to underpay their employees, thereby artificially reducing their overhead. It makes even less sense when one considers people who set their own rates, eg hair stylists — one should charge what they think their service is worth. If no one is willing to pay the price of the service, then the service isn't worth the price — tips will just end up artificially inflating prices. Furthermore, it just rubs salt in the wound when taxes, ie VAT, are charged after tipping.

[–] MisterFrog@lemmy.world 27 points 1 year ago (8 children)

You guys STILL accept signatures? Signature for payment on cards was phased out 10 years ago in Australia.

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[–] IphtashuFitz@lemmy.world 27 points 1 year ago (3 children)

Shit like this results in an automatic “No Tip” from me.

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[–] ResoluteCatnap@lemmy.ml 26 points 1 year ago (12 children)

If the tip starts at 30% I'm no-tipping and never returning

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[–] padge@lemmy.zip 23 points 1 year ago (6 children)

I don't mind tipping even at casual cafes and stuff because I used to work at a pizza place and the tips helped a lot. But if the LOWEST option is 30% I'm selecting no tip.

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[–] MonkderVierte@lemmy.ml 22 points 1 year ago* (last edited 1 year ago) (1 children)

Make it stop.

There's a "No tip" button.

[–] JackbyDev@programming.dev 14 points 1 year ago (2 children)

The way I see people just panic and hit things without reading is so bizarre. Just breathe. Pause. Read the screen. The line can wait. You are not being a burden on those around you by taking a moment.

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[–] MystikIncarnate@lemmy.ca 17 points 1 year ago (5 children)

My main issue is that the default buttons start at 30%. I usually tip between 10-30% depending on service. With somewhere between 18-20% being standard.

10% be like, you didn't really do a great job but I know they're not paying you enough

15% is like, you did your job and didn't screw up in any major way, but there was nothing notable about the experience.

Around 20% being more like, you did good, thanks!

And 30% is basically for being a mind reader that can predict my every need before I have it. Things like coming by with refills before ours are empty (for things with free refills), getting condiments ready/at the table either before, or while my food arrives, etc. Along with all the "expected" kindnesses and whatnot.

Unless my experience was genuinely negative, i pretty much always leave a tip.

50% is nuts. 30% as a minimum raises a lot of concerns for me, like the person programming the payment system is somehow getting a cut.

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[–] Liz@midwest.social 17 points 1 year ago (14 children)

I'm gonna start pretending I don't know what a tip is and ask the person to explain.

[–] isles@lemmy.world 29 points 1 year ago (9 children)

That's certain to make the person, who has no control over the POS, have a better day at their wage-slave job.

[–] nyctre@lemmy.world 11 points 1 year ago (3 children)

Well, I'd argue that if enough people complain to the person and they in turn complain to their boss, something might change.

That's how I've learned to get my boss to improve stuff around the workplace. Whenever I notice something that can be improved I don't say "I think we should do x". I say "clients have been complaining about this, we should do x." He's a lot more receptive when I say that.

[–] fsxylo@sh.itjust.works 13 points 1 year ago (1 children)

In a restaurant complaining to the boss = more likely to lose your job.

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[–] JackbyDev@programming.dev 10 points 1 year ago (1 children)

Why not talk directly to the manager instead of giving a minimum wage employee more stress?

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[–] pyre@lemmy.world 16 points 1 year ago

idk why any of you act like there's more than one right answer here. it's on the bottom right.

[–] RizzRustbolt@lemmy.world 15 points 1 year ago

Even odds that place is commiting wage theft.

[–] Anticorp@lemmy.world 15 points 1 year ago

50%? How about I never shop here again instead, and you go fuck yourself in your own face? How about that, facefucker?

[–] Eggscellent@sh.itjust.works 15 points 1 year ago (1 children)

I always hated tipping culture, this device's creator may be the hero we need to end it.

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[–] UncleGrandPa@lemmy.world 12 points 1 year ago

If the business is asking for a tip... It's not just for the server. Its for the business

The tip of my finger would break the sound barrier on its way to press the No tip button

[–] Brickardo@feddit.nl 11 points 1 year ago (1 children)
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[–] Adalast@lemmy.world 11 points 1 year ago (2 children)

I always apologize to the server when I am checking out and opt for a custom 10% tip or none at all. It is not their fault the company they work for feels it has no responsibility to pay for them. I explain this and sadly shrug. My company is not paying me enough either and I cannot afford to subsidize some other company. They usually smile and nod. It is unfortunate.

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[–] EABOD25@lemm.ee 10 points 1 year ago* (last edited 1 year ago) (7 children)

I saw one of these where the restaurant taped over the "no tip" button so you couldn't push it. If you ever encounter that, add a custom tip and punch 0.00

[–] BearOfaTime@lemm.ee 7 points 1 year ago (11 children)

Fuck them for that nonsense.

I've tipped zero at a sit down place because the waiter was an ass. (And I'm a generous tipper, because I've done the job and I can now afford to).

Tipping isn't required.

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[–] Fedizen@lemmy.world 10 points 1 year ago

ban tipping. enforce living wages

[–] SkyezOpen@lemmy.world 9 points 1 year ago (7 children)

On the other end of things, I got breakfast the other day and the options were 12% 15% 18%. I was pleasantly surprised.

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[–] StaySquared@lemmy.world 9 points 1 year ago (2 children)

LMAO 30%?!?!

Biiiiiiiiiiiitch.

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[–] Bronzefish@lemmy.world 9 points 1 year ago

American tipping culture is bullshit. And to start with 30% is just plain stupid.

But not tipping at all is bullshit. I really need the taxfree money to buy drugs to cope with how fucking annoying and disrespectful half of all my guests are.

Id wish to be paid enough to not need tips, but to afford that my boss would have to raise the prices and other venues would snatch the costumers.

Just tip cash (5-15% is enough in most of europe).

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