Ask Lemmy

A friend of mine was a manager at a fairly upscale women's clothing store.

She said that even at 95% discounts, they could turn a profit.

I don't have any interesting secrets or facts from my current ex-jobs, so I'll share an interesting fact from a buddy's. It's one of those companies that offers automated phone systems (and chats, nowadays) that listen to your options rather than taking number inputs.

This may no longer be the case, but these systems were not actually automated. There are entire call centers dedicated to these phone systems, whereby an operator listens to your call snippet and manually selects the next option in the phone tree, or transcribes your input.

I wouldn't be surprised at all if advances in AI have made this whole song and dance less in need of human intervention, but once upon a time, your call wasn't truly automated - it was federated.

Instagram allows employees to check on the accounts of the users and share that to other people. I didn't work there, but an employee told my girlfriend who I talked to before we were exclusive. I think that's total bullshit

I worked for a domain registrar and hosting company. The margins on their products are massive!

We would charge €75 for a domain recovery, while it would just cost €2 something to actually do. And the process was fully automated.

Snake Farm, when asked how to sell a policy that's clearly more expensive than the competition's answer was "They should feel privilege to be a Snake Farm customer."

The hubris was baffling.

The amount of school districts and city govts. that use Google docs for everything is terrifying. I'm talking plain text student info and billing information.

It was me, I did it, I put that cheeky note on the noticeboard. I told the boss I accepted responsibility because I was in charge on that shift, but in fact it was me all along. Sorry Derek. (Not sorry.)

If you're doing a holiday in the USA and renting a car via enterprise, Alamo or national book with Rentalcars.com, unless you're flying with doing a Virgin package holiday, in Which case do it with them. They have the best rates in the market due to special agreements. If you want the best customer service experience for rental cars book with Virgin as they will put a lot of pressure on Alamo/national/enterprise who will bend over backwards for you.

i worked in a place where we put journal,magasin in leters and film. we got a DISGUSTING porn thing like... i dont even think it was legal (zoo ect) i personaly refuse to put that in envelope. and you know what? the most common adress we got? religious person. yup most recieve it was the one in church reading you the bibles...

I worked for a very large insurance company until recently . IT is run like the Wild West. Contractors seem to do whatever they want.  after a merger several years ago, all the people who built the systems were driven out, leaving a bunch of low paid outsourced contractors to support everything. The entire IT infrastructure is a bad day from collapsing.

The potato and gravy at KFC uses whatever crud fell to the bottom of the friers each day. Usually that was good chicken bits, but sometimes it could be whatever the staff were playing catch with for fun.

Oh and be nice to the people making your food. Trust me on that one.

People like me help to define, build, test, and support important services you use. Explains a lot.

I used to work in a very large mortgage company in their website. The amount of tracking they do, the amount of information they have, just for mortgages, is astounding and frightening. We knew almost every detail about someone before they committed to a mortgage.

I worked for an MSP doing IT for an assortment of companies. Most of the companies were in the medical or legal fields. Every single computer they sold to their clients, used the exact same bitlocker key when booting the computer. If you've worked for one of the companies we supported, you knew the bitlocker key for all of them. Iat been the exact same bitlocker key for at least 10 years. This MSP also regularly puts out social media posts and emails saying how security focused they are etc, etc.