this post was submitted on 30 Dec 2025
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[–] Evil_Shrubbery@thelemmy.club 46 points 23 hours ago

When a mobile carrier needs to verify your identity for an account change, they all do the same thing: send a text message. And what happens if you don’t have a working SIM? That’s right—nothing. Without access to my account or phone number, I was stuck with no way to download a new eSIM. The only course of action was to go to a physical store to download an electronic SIM card. What should have been 30 seconds of fiddling with a piece of plastic turned into an hour standing around a retail storefront.