this post was submitted on 25 Nov 2025
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I worked for a mid-sized government entity where we handled PII data. Underneath us were local municipalities who were in charge of sending us that PII so that it could be registered at our level. For PII think licenses, IDs, sensitive stuff for sure.
Most of the municipalities were easy to work with, they did an SFTP drop or used a VPN or something.
A couple though were rural. Very rural, and didn't have IT departments. They had Martha who works the counter from 1-4pm. Those places were... horrid. We had a special email where they would email us whatever formats they had. Unencrypted, completely open, we couldn't do anything about it because it was their data and their rules, it was our job to simply accept what they had. We could of course make serious suggestions, point out how horrid this was, but at the end of the day it was their decision. So we had a job to log into an email account every day, check for an email from Martha's hotmail account, and parse the excel file she used to read out private IDs and license numbers which she manually typed into it.
This was 20 years ago now so dear god I hope their laws improved.
@scrubbles
Don't worry it's completely different now. Martha retired so now Mary Ellen sends the emails.
@vrek
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