this post was submitted on 21 Nov 2025
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Hardware

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HP and Dell disable HEVC support built into their laptops’ CPUs (arstechnica.com)
submitted 22 hours ago* (last edited 22 hours ago) by IcedRaktajino@startrek.website to c/hardware@lemmy.world
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Some Dell and HP laptop owners have been befuddled by their machines’ inability to play HEVC/H.265 content in web browsers, despite their machines’ processors having integrated decoding support.

Laptops with sixth-generation Intel Core and later processors have built-in hardware support for HEVC decoding and encoding. AMD has made laptop chips supporting the codec since 2015. However, both Dell and HP have disabled this feature on some of their popular business notebooks.

HP discloses this in the data sheets for its affected laptops, which include the HP ProBook 460 G11 [PDF], ProBook 465 G11 [PDF], and EliteBook 665 G11 [PDF].

“Hardware acceleration for CODEC H.265/HEVC (High Efficiency Video Coding) is disabled on this platform,” the note reads.

...

While HP’s and Dell’s reps didn’t explain the companies’ motives, it’s possible that the OEMs are looking to minimize costs, since OEMs may pay some or all of the licensing fees associated with HEVC hardware decoding and encoding support, as well as some or all of the royalties per the number of devices that they sell with HEVC hardware decoding and encoding support

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[–] Alphane_Moon@lemmy.world 27 points 22 hours ago (2 children)

This is a comical accountant-driven decision.

[–] Darkassassin07@lemmy.ca 10 points 21 hours ago

Kind of reminds me of Raspbian/Raspberry PIs and mpeg4 decoding.

The hardware can do it; but you've gotta purchase a separate license key specific to your serial number, and add it to the boot partition, to unlock it.

I bought one for one of the three pis I've got.

The margins are a little slimmer on a $50 SBC vs a $1200 laptop though...

[–] Onomatopoeia@lemmy.cafe 6 points 22 hours ago

Seriously, WTFuck?

I'd be so pissed.