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GOG (xcancel): "we want to stress that when you trust players, they give you every reason to keep trusting them: only 0.03% of our active users in October abused our Refund Policy." (xcancel.com)

submitted 6 days ago by alessandro@lemmy.ca to c/pcgaming@lemmy.ca

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[–] IronBird@lemmy.world 5 points 5 days ago* (last edited 5 days ago) (1 children)

presumably they have an average number of refunds for users across whatever game...outliers tend to be very obvious with this sort of thing.

that goes for everything, go to any clothing store, restaurant, any business at all really, and I guarantee you 75% of their customer bullshit some karen wasting time wanting a couple $'s back or whatever...it's always the same people

for most businesses, they're such a small overall portion of their customerbase it's not even worth it to tell em to fuck off. they think they're "beating the system/holding people accountable" or some shit like that but they're barely even a rounding error on a balance sheet somewhere

[–] TheObviousSolution@lemmy.ca 1 points 5 days ago* (last edited 5 days ago)

So basically, my last sentence.

The thing is, it would have been so easy to just say what they consider the "abusing" conditions than just leaving it at that. You are going a lot of their whitewashing for them. Sure it could be that, it might probably be that, but is it?