this post was submitted on 14 Aug 2025
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The woman's skin fused together, and her initial claim was only to cover medical expenses. MDs faafo in court and she was then awarded further damages. The PR blitz to paint her as unreasonable and "sue happy" was just vindictive in their part, and unfortunately effective.
Not only did the coffee case a fused labia, MD had already been warned several times about their coffee being served too hot. This was a repeat offence, and the courts thew the book at them.
And MD decided it was cheaper to serve too hot coffee then buy better insulated cups and reduce the temp. They were trying to fix the problem of the coffee being cold by the time people got to work.
For a second before my reading comprehension kicked in I thought the she you were referring to was the original 20 years underutilized lady not the coffee lady.