this post was submitted on 14 Aug 2025
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I can't seem to find much more detail on this particular story outside of the article, but it reminds me of that other lawsuit where a woman sued McDonald's because the coffee was "too hot". Of course everyone dogged on this person because "hurr hurr Karen of course coffee is hot", but it turned out the beverage was boiling and she actually suffered second and third degree burns. This context was left out of the initial reporting, and because of that she was harassed and mocked.
I suspect that this might be the same case here so I think I might reserve judgement before assuming she's lazy, or greedy / stupid for suing.
Also, I've been in a situation where I was alienated and constantly looking for work. It's not as fun as it sounds, and going through that experience for 20 years feels like a nightmare to me.
The woman's skin fused together, and her initial claim was only to cover medical expenses. MDs faafo in court and she was then awarded further damages. The PR blitz to paint her as unreasonable and "sue happy" was just vindictive in their part, and unfortunately effective.
Not only did the coffee case a fused labia, MD had already been warned several times about their coffee being served too hot. This was a repeat offence, and the courts thew the book at them.
And MD decided it was cheaper to serve too hot coffee then buy better insulated cups and reduce the temp. They were trying to fix the problem of the coffee being cold by the time people got to work.
For a second before my reading comprehension kicked in I thought the she you were referring to was the original 20 years underutilized lady not the coffee lady.