this post was submitted on 07 Jun 2025
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Purism is sketchy btw:
https://www.youtube.com/watch?v=wKegmu0V75s
https://www.youtube.com/watch?v=-IjUryQOlgk
(Louis Rossman videos explaining how a customer was denied a refund for a "pre-order" and then they tried to coerce Louis to take down the video.)
Edit: typo
As a person who experienced the customer support regrading preorders I can confirm this firm is extremly sketchy.
Never had an issue with them. Writing from my Librem 5