this post was submitted on 08 Apr 2025
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I'm sure a lot of customers don't go through the hassle of having Nintendo replace their controller or simply don't know about the policy and just buy a new one.
They did replacement for the original Switch, not sure if it will still be the case for the new one. Besides, there is no way they don't know about hall effect sticks, yet they went with the older tech. Which means they made a business decision based on what would make them the more money, and not what would be the most resilient parts.