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this post was submitted on 05 Apr 2025
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I believe that a few jobs will be hard hit. Things like first level phone customer support or service are probably going to be decimated, keeping humans for 2nd or 3rd level.
A similar thing happened with the irruption of the PC. In a few short years, the majority of professional typist jobs disappeared.
Entry level at most jobs will be hit. If you basically exist to do grunt work that somebody else assigns and will “approve” before going out, AI may replace you. I would not want to be a junior marketing communications person.
AI has sucked for years and that didn’t stop companies from trying to replace customer service with AI.