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Currently have a Volkswagen and in comparison to the Tesla app/car infotainment:
I asked about it in a dealership ( the 12v battery ) and they say it's probably not even related to the 12v battery. The app can't connect to the car sometimes when it's attached to a fucking charging point.
I'm not unhappy with the VW car, but the software compared to the Tesla is wildly underwhelming in that regard. Tesla I could just walk up to the car, get in, and leave. With the VW the car only starts waking up the moment you get in the car. You can stand next to it talking for 20mins and once you get in the infotainment still needs to fucking boot. It doesn't take long, but it is annoying ( to me ).
Build quality, comfort, ... the VW is miles ahead of tesla. But software-wise I feel they are still lagging behind. It also feels like the compute power in their id5 ( based on a rental I drove around for 3 months ) is some cheap tablet you get for free with a subscription to a magazine which is very disappointing considering the car costs 50k.
I agree that the Tesla software feels pretty mature and stable ( infotainment/app ).
Note: wouldn't buy a Tesla either or trade in this VW for one.
Source: drove around a Tesla company car for a while
I have no experience with other brands besides the VW and the Tesla.