Just have to share this here because of how unbelievably tone-deaf it is.
I have an upcoming flight with Lufthansa, booked cheapest economy class. Now I get a mail that says I am eligible for an upgrade.
Correction, I am eligible to make an offer to maybe maybe get an upgrade. When I click that link I get to the page above in the screenshot where I can now choose an amount between 90 and 300-ish EUR per passenger, per flight, to maybe upgrade to business class.
Just look at the slider, it is almost hilarious that it says poor when you leave it at the low amounts. Is any other airline doing that?
And you even pay for the chance so i guess no refund if you were unlucky? ( I hope its a april fools joke, but in such times it is realistic )
No, I am pretty sure it says somewhere if you don't "win" the bid you don't pay. Also not an e-mail from today but couple days ago.
It states "Review and Pay" so i think you pay for it.
It is very simple to assume they place a hold on your card immediately, and they map this to the consumer idea of payment. The transaction would then remain unconfirmed until they decide your bid wins. If you lose, the hold vanishes.
They place a hold that goes away if your offer is not accepted or you cancel your bid, which you can do anytime before it's accepted (usually in the 24 hours before the flight).