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LA-to-Shanghai United Airlines flight turns back after pilot forgets passport
(www.theguardian.com)
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Most countries require flight crews to clear customs if they're on the ground for more than a certain amount of time. The only one I know off the top of my head is Canada, which requires it over 1.5 hours.
In reality, the timeline was likely 1) pilot messaged the company about the problem shortly into the flight, 2) company said "ok, keep going while we look into options, and 3) 30 minutes or an hour later they told the crew to turn around. Flight crews don't make logistical decisions in cases like this.