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Epson ET-2815 on Linux - epson-printer-utility not recognizing the printer (lemmy.ml)

submitted 3 months ago by [email protected] to c/[email protected]

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After a fairly hassle-free year or so with this Epson ET-2815 printer, the cyan now won't print at all (no lines, no nothing - printing a full cyan page just yields white). I believe the print head is fully clogged and I want to perform a print head cleaning. I need the epson-printer-utility to do so (available from here, manual here), which I did not set up when I initially set up the printer.

I have installed epson-printer-utility as instructed and run it through the terminal, but I am met with a error message saying "The printer was not found". The printer is otherwise found on the network and configured in CUPS, and I can print just fine with it (up until the cyan channel now doesn't work anymore).

I ran across this old post suggesting that the udev-rule is copied over to /etc/udev/rules.d, but the installation process seems to have taken care of that already.

This print head function is also available through this god-awful mobile app that I had to use to set it up, but now the app also cannot find the printer, even though I try to connect directly to the IP. I have ensured that my phone is on the same network as the printer, but alas.

This happened straight after I set up the integration in Home Assistant, but I imagine this is just a coincidence. I last used the printer just over a month ago.

Anyone have any experience dealing with this?

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[–] [email protected] 2 points 1 month ago

Hey! It works now :) After opening it up, I ended up cleaning the nozzles by pumping isopropanol through them (filled a syringe with it, removed the dummy cartridges and connected the syringe and nozzles with a PVC-tube). After that I ran the nozzle cleaning program through the epson-printer-utility tool a couple of times (not the power cleaning), and then printed some full color pages of CMYK.

The program, which initially this post was about (hence the Linix community) worked once I realized it didn't pick it up while I was connected with VPN. Then scanning tool does, not sure how this tool atrempts to find the printer that it is not caught by the default split tunneling set up by Proton VPN.