23
Real-time AI voice technology alters accents in Indian call centers for better clarity
(www.techspot.com)
this post was submitted on 03 Mar 2025
23 points (89.7% liked)
Technology
2494 readers
284 users here now
Which posts fit here?
Anything that is at least tangentially connected to the technology, social media platforms, informational technologies and tech policy.
Rules
1. English only
Title and associated content has to be in English.
2. Use original link
Post URL should be the original link to the article (even if paywalled) and archived copies left in the body. It allows avoiding duplicate posts when cross-posting.
3. Respectful communication
All communication has to be respectful of differing opinions, viewpoints, and experiences.
4. Inclusivity
Everyone is welcome here regardless of age, body size, visible or invisible disability, ethnicity, sex characteristics, gender identity and expression, education, socio-economic status, nationality, personal appearance, race, caste, color, religion, or sexual identity and orientation.
5. Ad hominem attacks
Any kind of personal attacks are expressly forbidden. If you can't argue your position without attacking a person's character, you already lost the argument.
6. Off-topic tangents
Stay on topic. Keep it relevant.
7. Instance rules may apply
If something is not covered by community rules, but are against lemmy.zip instance rules, they will be enforced.
Companion communities
[email protected]
[email protected]
Icon attribution | Banner attribution
If someone is interested in moderating this community, message @[email protected].
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
AAAAAAAAAHHHHHHHH!!!!!! I fucking HATE this idea. Let’s just encourage our fellow American to get even more used to hearing cracker voices everywhere. Sorry to Bother You was a prediction, not a satire.
I get so pissed when people are so dense they can’t take the effort to understand and listen to their fellow human. I find it so insanely rude to ask to speak to “someone who speaks English” or “an American”.
From my experiences in tech, the American agents aren’t any smarter. People just aren’t willing to just treat the person in the other end with respect.
I have some audio processing issues that genuinely make it quite difficult for me to understand certain accents, and I still hate this shit. It feels so gross and hegemonic. "You will sound like you're from Iowa or we'll make you sound that way."