this post was submitted on 01 Mar 2025
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You're telling me the quoted text isn't being sarcastic?
This is how it sounds like to me. We were excited when we grabbed our first emails, and we were definitely not wondering about all the FAQs, guides, and communities to explain how it worked. We experimented and that was it.
As someone who used to work in IT support, that mirrors real conversations I had daily with people you'd all expect to be competent.