this post was submitted on 09 Feb 2024
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A web forum is far better in most cases. If you can't manage to run your own, there are plenty of lemmy servers that will do it for you. Even an email list (with searchable archives) would be better than Discord.
If you have collaborative documents that outgrow the forum format, use a wiki.
If real-time chat is needed, irc or matrix.
A project hosting its community on Discord is a project that won't get my contributions.
I recently went through these exact pains trying to contribute to a project that exclusively ran through Discord and eventually had to give up when it was clear they would never enable issues in their GitHub repos for "reasons."
It was impossible to discover the history behind anything. Even current information was lost within days, having to rehash aspects that were already investigated and decided upon.