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Why are my matrix/element push notifications so delayed? (lemmy.ml)

submitted 2 years ago* (last edited 1 year ago) by ludicolo@lemmy.ml to c/selfhosted@lemmy.world

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Hello all! I have been running matrix dendrite for about a month now and it has been great! However the big problem I am facing is a very significant delay in getting call notifications. Messaging is also delayed but it hasnt been my main focus if I am being honest.

I don't know if it could possibly be my vps coturn server or if it's possibly something else. Would setting up ntfy fix this issue?

Everyone in my matrix contacts is also using the regular element android client. I've heard the client is slow, could that be the issue?

Thank you all for the help!

Edit:

The client device that struggles with push notifications is a pixel 8 with GrapheneOS. Element was installed through f droid.

Also another problem that I have been facing is I cannot multitask while in a call otherwise it cuts my microphone. I have to stay in app to be able to talk with the person I am in the call with. (On this pixel 8 with graphene)

Edit 2: thank you all for the help! I have installed ntfy and I will be trying that out for a while. I will report back if I have any problems!

Edit 3: I have been trying to rework my matrix server completely but for the period of time I spun this up for my matrix-dendrite server it completely solved the issue.

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[–] ludicolo@lemmy.ml 2 points 2 years ago (2 children)

So sorry my bad!

The device that struggles with push notifications is a pixel 8 with GrapheneOS. Element was installed through f droid.

Also another problem that I have been facing is I cannot multitask while in a call otherwise it cuts my microphone. I have to stay in app to be able to talk with the person I am in the call with.

Notifications work just fine on my desktop running arch.

I will update the post with this information.

[–] hendrik@palaver.p3x.de 4 points 2 years ago* (last edited 2 years ago) (1 children)

Uh, I'm not sure about that setup. Usually F-Droid strip the Google libraries, so you won't get push notifications via whatever the default Google mechanism is. (And I'm not sure if it also requres some setup on the server side.)

And without push notifications, you'll experience severely delayed notifications. I installed ntfy for that. That's an alternative push notification provider. And that works for the F-Droid versions of FluffyChat and Element X and such...

Maybe try the Play-Store version of Element and see if that works. Or install something like ntfy on your phone if you like the F-Droid builds better.

[–] ludicolo@lemmy.ml 2 points 2 years ago* (last edited 1 year ago) (1 children)

I just installed ntfy and am going to give that a go for a while and report back!

EDIT: I have been trying to rework my matrix server completely but for the period of time I spun this up for my matrix-dendrite server it completely solved the issue.

[–] hendrik@palaver.p3x.de 1 points 2 years ago* (last edited 2 years ago)

It should automatically add a subscription and show that, after Element picked up on it. Otherwise it won't do anything. I don't remember if I had to do any additional steps.

[–] just_another_person@lemmy.world 1 points 2 years ago

The mic thing is either a permissions issue, or the client app itself, but doesn't have anything to do with your self-hosted portion.

As for the delays, it sounds like you are only talking about notifications, is that right? Messages in app show up quickly, but notifications are delayed?