this post was submitted on 05 Dec 2024
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I can also self-check faster than waiting for a cashier but I do put thought into it; the thought is "these things cost jobs".
I think it depends on the implementation. The grocery store by me replaced 2 express lanes, of which only one was ever open with 8 self checkouts staffed will 1 person to babysit the machines and direct traffic. A wash for the employee and the owners, and a net positive for the customer.
While a noble goal I'm sure, same as that not allowing pumping gas yourself thing, I expect the companies behind the actual decision to give exactly no shits about your preference. Theoretically they should, realistically they don't need to.