this post was submitted on 11 Jun 2026
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i dont even steal from these, i just prefer less interaction and faster checkout ๐คท
If a cashier scans something incorrectly, its their mistake. If I scan something incorrectly, its theft. I'd rather not take on that liability.
Depends on jurisdiction. In Germany, in order to qualify as theft, there needs to be intent. So just an error is not enough.
How to prove "intentional vs. not-intentional"? Easy: the whiter and richer you are, the more likely it is for you to convince everybody that it was a honest mistake ยฏ\_(ใ)_/ยฏ
This is so it. If I make a mistake, I'd be sorry, I'd pay for it and that's it.
A friend of mine who works at the headquarters of a large local retailer keeps getting stopped by shop detectives of the same shop chain, even though he didn't do anything suspicious. Well, anything apart from being the son of parents from Afghanistan.
I would pay for a mistake, but I wouldn't feel sorry. They want me to be perfect, but I'm just a customer, so no reason to feel bad if I type it on wrong.
Well, the main point is that for some demographics a situation like this is a simple mistake with no consequences while for others it's a direct way to talk to the police.
In the US almost all things that are tried in a criminal court require the concept of "mens rea" which means "guilty mind." That requires the proof of intent. Not everything does and I'm not sure about retail theft.
i dont think ive ever scanned anything incorrectly. even if i did, it would have been a piece of fruit. in the case that anyone ever speaks to me about it in the future, i will just tell them "oh, oops" and then fix it. doesnt seem like much of a liability to me.
on the other hand, when i ring things through, you better believe i notice if a price is off, then i have them fix it if its higher than it should be and i say nothing if its lower. sounds like they are taking the liability as it were, which again i dont think is a serious factor.
Is it EVER lower? Every time in recent history that a price has been wrong for me, it's been wrong because they "forgot" to put a sale into the system. But you better be sure the old sales are wiped immediately. I imagine this is because they expire automatically, but there's a reason the system is made that way.
Hanlon's razor is reversed when dealing with multi-billion dollar corporations.
often, yes
Hanlon's razor only applies if it CAN be attributed to incompetence.
When a pattern emerges of it only happening when it benefits the company, that stops being attributable to incompetence. It takes effort to make that happen.
Are you sure that it's considered theft just for an incorrect scan?
That's a decision made about you by other people who don't know you, and aren't inclined to give you the benefit of the doubt.
They even call the security and police. Yes, they call it thief.
Fair, you may be pulled to a court for no reason.
Are you sure it's theft if you scan something incorrectly? Seems like a huge allegation.
Yeah if I steal from them it's only by mistake.
I'm the opposite though. I always go to the line with a person because I feel rushed in the self checkout if it's busy.
thats funny ive never felt rushed at a self checkout, but i can see what you mean.
I almost exclusively use self checkout because it is quicker, and I felt rushed exactly once because a line was forming. Funny thing is, because I felt rushed I literally forgot to pay and just walked out with a free load of groceries. I did come back the next day and told them, and asked to pay because I didn't want to risk getting banned from that store, as it is the closest one to me. They said nobody ever comes back to do that lmao
I completely refuse to use the self-checkout lanes. every mistake we make there helps correct the process that will eventually ensure that the people who need jobs in a grocery store no longer have a job.
Fuck training their robots for them.
I go to the cashier when I can. But when they only have one and that cashier's line is 8 deep and they all have full carts and I have two items, both of which are frozen, I'm using self checkout. I can't help it if the store cheaps out on cashiers.
That's a staffing problem...if they paid another cashier they wouldn't have as many thefts