this post was submitted on 27 May 2026
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hmmm
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For things that are "hmmm".
Rule 1: All post titles except for meta posts should be just plain "hmmm" and nothing else, no emotes, no capitalisation, no extending it to "hmmmm" etc.
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We found the problem - it's at the customer's end.
In telecom and ISP talk that would be the customer's side of the demarcation. Whomever is in charge of the physical demarcation changes depending on the issue. Is the problem the demarcation?: it's the customer's problem. Is the problem outside of the demarcation?: we only handle issues regarding the demarcation equipment.