this post was submitted on 17 May 2026
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[–] Hathaway@lemmy.zip 3 points 7 hours ago* (last edited 7 hours ago) (1 children)

As someone with a basic background in IT, nothing advanced, but enough to be the “family tech guy”, I just bought my router(mesh network) what can I do? Where do I start? I think I may have messed up with my brand choice, being EERO, as they seem to have things locked into their proprietary app. I was sorta desperate for a quick fix at the time, didn’t do the due diligence I should have.

Edit: preemptive thank you if you take the time to reply. As I am not “friends or family to you”. I do appreciate the expertise!

[–] oozynozh@sh.itjust.works 1 points 6 hours ago

i'm sure that's a fine setup for the average home user but devices that use proprietary firmware like that aren't conducive to a security-first design where you hold all the keys. because it's designed to be secure, even from you, it always has an asterisk on it (network is secure* according to eero). that and you have no way of verifying what data it's phoning home (and a lot of devices soft brick themselves if you cut their connection to the cloud).

the most useful advice i can generally offer is to add a proper network security device running pfSense or OpenWRT to seize some control over internet access and DNS resolution and to implement VLAN segmentation to keep trusted devices secure from trusted* and untrusted devices.